Business Operations Manager

$65k - $80k

Family Promise of Spokane

Spokane, WA

Job Description

Salary: $65K to $80K

Business Operations Manager

Family Promise of Spokane | Spokane, WA | Full-Time

Family Promise of Spokane is ending family homelessness in the Spokane community and beyond. We're scaling from $7M to $13M in annual funding and we need an operational leader ready to build the infrastructure that carries us there. Management experience is essential in this role that willlead three teams (Facilities, IT, and Data Support/Analytics), report to our COO.

This is an on-site position only, applicant must be a local resident or relocating to the area before September 1st, 2026. If relocating, please provide a date and relevant information in your cover letter. Thank you!

What You'll Do

Lead and grow three teams: Facilities, IT, and Data Support/Analytics
Build and document the systems, SOPs, and processes that scale with us
Own vendor and contract management across the organization
Remove roadblocks fast you're the go-to person when something's broken
Manage our core systems: BambooHR, Notion, Google Workspace, and Strety (EOS)
Report operational metrics to our COO, CEO, and Board

What You'll Bring

35 years in operations management or business administration, ideally in a nonprofit
Experience building SOPs and process infrastructure from the ground up
A track record of leading and developing people
Strong project management skills across multiple priorities at once
Comfort communicating with everyone from frontline staff to the Board
A valid WA driver's license and reliable transportation

Big plus: experience with EOS (Entrepreneurial Operating System) or a similar operating system
.

Why FPS

A real leadership role with real authority not a maintenance job
Direct impact on our ability to serve more families
A clear operating rhythm (EOS) no ambiguity about priorities or expectations
A front-row seat to one of the biggest growth chapters in our history

Our Values

Radically Empathetic Collaborative Stewards Curiously Accountable Intentional Innovators Compassionately Competitive

Ready to build something that matters? Apply today.

Apply

Vacancy posted 6 days ago

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