Administrative Assistant, Hotline

Childhelp National Child Abuse Hotline Administrative SupportResponsible for the administration and coordination of the day-to-day functions of the Childhelp National Child Abuse Hotline, as well as direct administrative support to the Hotline Leadership Team.This position does not have direct reports.This is a grant funded position.Essential Functions:Standard Administrative Work - 45% - Essential, 1, 2, 4, 5Data Coordination - 50% - Essential, 1, 2, 3, 4, 5Other - 5% - Non-essentialEducation/Experience/Knowledge/UnderstandingHigh school diploma or general education degree (GED)Minimum two (2) years of previous related experienceClear fingerprint background screening through the Department of Justice, FBI and Child Abuse IndexSkillsStrong verbal, written, and listening communication skills to include communicating clearly, effectively, tactfully, and patiently to a diverse population.Strong interpersonal skills and demeanor with the ability to build rapport and garner trust with others.Presents strong professional decorumAdvanced word processing, spreadsheet, and graphics software skills, e.g., in the use of MS Office Applications such as Outlook, Word, Excel and Power Point. Advanced skills in Adobe Acrobat.Proficient in the use of a PC; in a Windows environment; and in the use of the InternetAbilitiesAbility to work independently and collaboratively as part of a team.Ability to maintain confidentialityAbility to understand and solve problems by applying basic analytical skills to include undertaking a process of information and data collection and analysis for integration purposes; Identifying and making sets of information and determining their relationships; codifying this data to detect trends and issues in the data and information in a logical and factual manner; making logical deductions from data; and identifying a solution for resolving the problem.Willingness and ability to embody Childhelp's core values of Acting with Honor and Character, Being Open and Receptive, Caring About and Relating to Others; Nurturing Diverse Relationships; Performance Excellence; and Inspirational Leading & ManagingPhysical DemandsAbility to frequently walk, bend, see, hear, speak, physically flexible, drive, stand; occasionally sit, push/pull stoop, lift up to 25 lbs., carry up to 25 lbs., run, kneel, squat, reach overhead; seldom climb.The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).