Front Office Coordinator

Front Office Coordinator

The Front Office Coordinator serves as the face of the company, delivering a professional and welcoming experience for all guests, vendors, and employees. This role is responsible for maintaining the company's reputation through exceptional customer service, efficient administrative support, and the seamless coordination of office operations within an FDA-regulated manufacturing environment.

Key Responsibilities:

• Visitor & Security Management: Greet all guests, manage visitor security logs, and ensure compliance with Good Manufacturing Practices (GMP) and hygienic protocols.
• Oversee mail distribution, manage inventory for office and lab supplies, and ensure common areas (conference/lunch rooms) are stocked and presentable.
• Coordinate meals for company events, assist with trade show logistics (set-up/break-down), and attend social events to strengthen customer relationships.
• Assist with payroll check distribution, manage the badge access system, maintain data in spreadsheets, and support the TRP Coordinator with employee programs.
• Act as a central hub for inquiries via phone and email, ensuring information is disseminated accurately and professionally.

Core Values Every team member must model:

• Laser-focused customer service.
• Honesty and integrity.
• Personal accountability.
• Working smart and hard.
• Making lives better every day.
• Creating wealth through growth.

Qualifications:

• Skills: Exceptional verbal and written English communication; proficient in Microsoft Office Suite.
• Abilities: Strong mathematical accuracy, active listening, and the ability to manage time effectively under deadline pressure.
• Knowledge: Familiarity with clerical procedures and cGMP (Current Good Manufacturing Practices) is preferred.
• Traits: High attention to detail, social perception, and a proactive approach to problem-solving.

Physical Requirements & Environment Standard office environment within a manufacturing facility. Regularly required to sit, stand, walk, and use computer/phone equipment. Must be able to perform duties safely and adhere to all safety reporting protocols.