IBHRS Help Desk Specialist: User Support
$24 per hourInteletech Global Inc.
A technology consulting firm is seeking a Help Desk professional to support the Behavioral Health Reporting System in Des Moines, IA. The ideal candidate will provide assistance to both State employees and citizens through various communication channels. Responsibilities include handling requests, creating service tickets, and escalating issues when necessary. A strong customer service background and prior experience in help desk support are essential for this role. Compensation is $24 per hour. #J-18808-Ljbffr Inteletech Global Inc.
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- A staffing agency is seeking an IT Support Service Desk Technician in Des Moines, Iowa, to provide tier-1 support for both corporate and community-level users. The ideal candidate will have 3-5 years of IT support experience, with skills in hardware/software troubleshooting...Contract work
- ...Desktop Support AnalystThis position is part of the End User Technology Desktop Engineering Team, which is responsible for managing and administrating SCCM and Intune environment.This will include but not be limited to desktop builds, monthly patching, packaging applications...Immediate start
$18 per hour
...Bilingual (Spanish/English) Service Desk Analyst Req number: R8414 Employment... ...and vendors, and providing the technical support and customer service needed to solve requests... ...to both English and Spanish speaking users in an efficient and accurate manner. This...Hourly payFull timeApprenticeshipWork at officeLocal areaRemote workWorldwideWeekday work- ...IT Support Analyst IAmerican Equity Investment Life Insurance Company... ...annuity solutions designed to help clients protect and grow... ...computer operation so that end users can accomplish business tasks.... ...tracks, and documents the help desk request problem-solving process...Work at officeRemote work
- ...Technical Specialist Iowa Workforce Development is a state agency committed to providing... ...which would benefit both the staff and end-users of the agency while positioning the... ...highly collaborative team of developers ~ Support continuous improvement by investigating...
$20.83 - $26.25 per hour
...Representative, Junior provides entry-level, first-line technical support for users of enterprise IT services in a highly regulated government... .... Follow clearly defined escalation paths and service desk runbooks, handing off complex or high-impact issues while maintaining...Contract workWork experience placementWork at office$80k
...Desktop Support AnalystLocation: Pleasant Hill, Iowa OnsiteSalary: $80,000/AnnumTech M/ Fidelity & Guaranty Life Insurance CompanyJob SummaryThe... ...imaging and software deploymentAssist in ensuring all F&G end user systems are compliant with required security standardsSupport IT...$68.4k
...requirements. The incumbent provides analysis in the development and support of projects and data analysis. Determines how decision support... ...law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of...For contractorsWork at officeLocal area- ...choice and company volunteer events. Support & development to cultivate your... ...on Fridays. JOB SUMMARY Service Desk Technician is the first point of contact for end-users experiencing technical issues.... ...systems, and a strong desire to help others. DUTIES AND...For contractorsCasual workWork at officeLocal areaRemote work
- ...Description Summary The IT Support Technician is responsible for supporting... ...by managing escalated Service Desk calls, troubleshooting issues,... ...assigned. Service Desk & End-User Support Deliver in-person IT... ...steps, and end-user self-help resources. Develop documentation...Work at officeRemote work
- ...the need to meet other responsibilities.Helps others to resolve conflicting priorities.... ...prioritization of projects.Resource planning to support future initiatives and in proportion to... ...organization.Aids in the definition of user requirements in order to convert business...
- ...Service Desk Technician II Looking for a career where you love what you do and who you... ...Technician II provides intermediate‑level IT support for internal clinic staff across The Iowa... ...for hardware, software, application, and user access issues. Resolve escalated...Full timeLocal areaRemote work
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$39.84k - $67.44k
...communities. The Role Join our team of client-facing tech enthusiasts dedicated to delivering hands-on support and maintaining client systems for a diverse range of end users, including executive support. As Deskside Support, you're not just a problem solver - you're a...Minimum wageFull timePart timeLive inLocal areaRemote work$37.06k - $52.94k
...integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs... ...individuals whose diverse perspectives will help us achieve this global, inclusive mission....Full timeInternshipLocal areaRemote workWorldwideFlexible hours- ...IT Service Desk Lead Position Title IT Service Desk Lead Location - Des Moines, IA Experience - 8-10 Years... ...leading and managing a 24x7 global IT Service Desk operation supporting end users across multiple locations. The role is accountable for service...Remote workShift work
$80k - $90k
...secure email. Stakeholder & Engineering Coordination Act as the coordination point between Tier 3 support and additional VA support teams assisting end users. Drive technical investigations and collaborate on changes or fixes affecting PIV/ICAM workflows. Communicate...Permanent employmentContract workWork at office- ...an IT Service Center Analyst I to ensure proper computer operation and help end users accomplish business tasks. The role is onsite in Des Moines, requiring strong customer service and desktop support skills. You will handle requests via phone, in person, and chat;...
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$58.1k
...responsible for new application/technology onboarding, technical support, and lifecycle management of servers and applications that... ...vision, requirements, personalization to different clients, and user interface design. Collaborate with cross-functional teams on...For contractorsWork at officeLocal areaRemote work$20 - $27 per hour
...Must Haves 3-5 Years of Experience in IT Support with hardware and software... ...Global is looking for an IT Support Service Desk Technician for a Senior Living Operator client... ...supporting both corporate and community‑level users with hardware and software support. You will...Contract work- Job Title: On-Site Help Desk Technician (Level I/II Support) Location: Des Moines, IA (On-site position) Reports... ...-12 educational environment, where users range from tech-savvy staff to... ...complex issues to appropriate Level III specialists or vendors as needed. Dispatch...Work at officeRemote workMonday to Friday
- ...performing Unit Testing, Functional Testing, Usability Testing, System Testing, Regression Testing, System Integration Testing and User Acceptance Testing (UAT). Knowledge of business process analysis, techniques, design, and development, and working knowledge of file...
- ...toidentifyopportunities, define product requirements, prioritize enhancements, and support end-to-end delivery of technology solutions throughout the... ...requirements into usable technical business requirements / user stories for projects in support of core organization functions...For contractors
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