Hospice Clinical Liaison

What We Offer

• Great culture and team atmosphere
• 401(k) retirement plan with a generous company match
• Generous time off accruals
• Paid holidays
• Tuition Reimbursement
• Employee Referral Program
• Merit Increases
• Employee Discount Programs

What You’ll Do

• Respond promptly to hospice referrals and perform real-time, bedside clinical assessments.
• Support the admission process by assisting with initial patient intake, including explaining hospice services and benefits to patients and families in both home and clinical settings.
• Gather comprehensive data on physical, psychological, social, and spiritual factors that may impact the patient’s and family’s needs and coordinate appropriate interventions with the interdisciplinary team.
• Conduct clinical assessments and gather information to support physician determination of hospice eligibility.
• Build and maintain client relationships.
• Respond to customer needs and concerns in a timely manner.
• Complete required admission documentation, including consents and CTI (Certification of Terminal Illness) coordination.
• Facilitate and activate the admission workflow for eligible patients in collaboration with the hospice team.
• Coordinate and support General Inpatient (GIP) admissions in partnership with the hospice centers.
• Serve as an on-site clinical presence for immediate admissions or as a resource to field RNs, as needed.
• Collaborate with Transitional Care Navigators (TCNs), physicians, and hospital case managers to ensure care goals are aligned and transitions are smooth.
• Initiate and maintain communication with attending physicians, interdisciplinary team members, and external agencies to ensure coordinated, optimal patient care.
• Educate hospital staff on hospice eligibility, referral processes, and available services to foster early engagement and understanding.
• Participate in weekend and after-hours admissions support, as needed.
• Perform other duties as assigned.

Qualifications

• Graduate from an accredited registered nursing program.
• Licensed as a registered nurse in the state of practice.
• Must possess current CPR, First Aid Certification.
• 1 year experience, preferred.
• Willingness to travel 50% or more in assigned territory.
• Must possess the ability to make independent decisions when circumstances warrant.
• Must possess the ability to deal tactfully with patients, family members, visitors, agency personnel, and general public.
• Must be knowledgeable of quality assessment and assurance procedures.
• Valid driver’s license and proof of insurance is required.