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Customer Care Specialist II — Multichannel Support

Cox

Cox is seeking a Customer Care Specialist II to assist customers across phone, email, chat, and ticketing systems. You will resolve routine issues, document inquiries, and provide guidance to users on Cox products and services. You will work with cross-functional teams to ensure timely responses, train customers as needed, and maintain strong relationships while delivering exceptional service in a fast-paced contact center. #J-18808-Ljbffr Cox

Vacancy posted 4 days ago
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