Strategic Customer Care Specialist II
AppFolio
AppFolio is seeking a Customer Care Specialist II (CCS II) in the Chicago area to provide high-level support across email and phone. You will act as a strategic partner for customers, leveraging product mastery to resolve complex challenges and to mentor peers on the floor. This role emphasizes analytical problem solving, data-driven root-cause analysis, and effective escalation management in a fast-paced, high-volume environment. #J-18808-Ljbffr AppFolio
Vacancy posted 2 days ago
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