Operations Support Coordinator

Operations Support Coordinator

This position is a document processing role within a structured team. The work is repetitive in nature and requires a high degree of accuracy and attention to detail. Team members are responsible for completing one step in a four-step document review process, allowing each file to move efficiently through workflows.

Job Functions

• Responsible for initial document review, data entry/ typing, pagination, final quality Review
• Routing electronic socuments for signature
• Review customer test reports & customer cards for accuracy
• Type test customer test reports
• Prepare and email customer quotation at direction of sales team
• Review the test sample entry for accuracy
• Oracle order confirmation and proforma invoice entry
• Provides excellent customer service to clients, and maintains positive interaction with peers and supervisors
• Provide administrative support to operations team to increase the overall efficiency of a company's daily business operation.
• Perform clerical duties including filing, scanning and emailing.
• Performs additional office management tasks as directed
• Adheres to internal standards, policies, and procedures

Education and Experience

• Ability to coordinate multiple projects at once.
• Ability to work independently, use time wisely and multi-task.

Knowledge / Skills / Abilites

• Language Skills: English
• Mathematical Skills: Intermediate
• Reasoning Skills/Abilities: Intermediate
• Computer Skills: Proficiency with Microsoft Office applications, including Outlook, Word and Excel.
• Strong attention to detail and organizational and interpersonal skills

Pay Range: $20.00-$23.00/ hour

The expected salary for this position is $20.00 to $23.00 per hour. This range represents the minimum and maximum base salary we reasonably expect to pay for this role. Actual compensation within the range will depend on skills, experience, and qualifications.

We care about your total well-being and will support you with the following, subject to your location and role.

• Health: Medical, dental and vision insurance, life insurance, employee assistance programs.
• Wealth: In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment).
• Happiness:
• Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program
• Work-Life Balance: Paid-time off and family leave

In compliance with applicable state and local pay transparency laws, we provide clear and equitable compensation information for all applicants.

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.