Schedule Coordinator / Patient Care Coordinator

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule

Are you passionate about helping patients move forward with their dental care while keeping a busy schedule running efficiently?

Sunset Smiles Care Center is looking for an organized, energetic, and patient-focused Schedule Coordinator to help us grow our practice and deliver an exceptional patient experience.

This is much more than a scheduling position. We are looking for someone who understands dentistry, enjoys building relationships with patients, and can help maintain a productive and efficient schedule while supporting treatment acceptance and practice growth.

Responsibilities:

Manage and optimize provider schedules daily
Fill schedule openings and same-day cancellations
Contact patients with unscheduled treatment plans
Reactivate overdue recall and inactive patients
Schedule all future appointments before patients leave the office
Review treatment plans and coordinate treatment scheduling
Understand dental procedures and appropriate appointment times
Confirm appointments and reduce no-shows
Review insurance estimates and patient financial responsibilities
Collect payments and post payments accurately
Maintain accurate patient records in Dentrix
Support daily production and collection goals

Qualifications:

Dental office experience required
Dentrix experience preferred
PPO insurance knowledge preferred
Bilingual English/Spanish required
Excellent phone and communication skills
Strong organizational and multitasking abilities
Positive attitude and team-oriented mindset

What We Offer:

Competitive hourly pay
Performance bonuses
Growth opportunities
Supportive team environment
Family-oriented practice culture

If you enjoy helping patients, staying organized, and contributing to the growth of a successful dental practice, we'd love to meet you.