Retail Sales Account Manager
Knape & Vogt
Retail Sales Account Manager
Are you an experienced Sales professional looking for a new opportunity? Knape & Vogt is looking for a Retail Sales Account Manager to join our industry leading team! Enjoy excellent pay and incentives at a company where you will be recognized and rewarded!
Knape & Vogt Manufacturing Company has been based in Grand Rapids for over 125 years. We are a global leader specializing in the design, manufacture and distribution of functional hardware, office and healthcare ergonomics and storage-related components for original equipment manufacturers, specialty distributors, hardware chains and major home centers.
Benefits including Medical/Dental/Vision plus many more
Competitive Pay
Generous Paid Time Off
Paid Holidays
401K with Company Match
Tuition Reimbursement
Employee Discount Programs
Bonus and Merit opportunities
Drive profitable sales growth, increase market share, and lead account management activities within assigned Retail channel
- Identify business changes and trends caused by five key triggers: Technology, the Culture, the Economy, Customers' Lives, and the Competition.
- Create prioritized list of specific growth opportunities to be considered for assigned accounts
- Evaluate anticipated business change opportunities, market information, and competitive data.
- Review customer needs, challenges, product opportunities, and growth potential.
- Scrutinize account P&L performance down to the SKU level and evaluate against plan.
- Regularly research, analyze, and recommend innovation opportunities.
- Ask customers what needs or problems could be addressed through innovative products and services
- Prepare and deliver retailer-specific presentations for new products, line reviews, promotions, etc.
- Execute new product launches, planogram updates, price increases, and SKU rationalization.
- Seek out and lead category captain roles at key accounts.
- Resolve customer service issues and provide solutions to customer needs.
- Prepare for and professionally represent KV at customer and industry trade shows.
- Partner with KV teams to gain and maintain proficiency in these areas :
- Sales process & CRM (with Sales & Cust Service: Salesforce, Oracle, Custom apps)
- Business tools (with Finance: Office, PowerBI, Vena, Proformas, Intranet, Dayforce)
- Communication tools (with IT: Outlook, Webex/Zoom/Teams, Jabber, Cisco, iPhone)
- Product and technical knowledge (with Product Management)
- Market research and competitive assessments (with Channel Marketing)
5 years of selling in the Retail Channel in addition to having experience with account management
Bachelors Degree in Business or Marketing, or comparable experience
Previous experience with BI tools, ERP system, proficiency in CRM platform and MS Office
Knape & VogtVacancy posted 3 days ago
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