Hardware Product Operations Compliance Program Manager

The application window is expected to close on May 25, 2026. Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Preference will be given to candidates located in San Jose, CA who are able to work in a hybrid environment; however, remote candidates within the United States may also be considered. Meet the Team The Global Process Operations (GPO) group is a core part of the Product Operations Central team, providing centralized expertise that strengthens the strategic and operational framework for Business Units (BUs) across Cisco’s product portfolio. This team partners with cross‑functional leaders to define product lifecycle management (PLM) strategies, improve operational efficiency, and drive innovation and transformation across NPI, sustaining, and end‑to‑end supply chain processes. Your Impact The Global Process Owner (GPO) for Hardware Product Operations Compliance leads and owns the global processes that ensure new hardware products meet regulatory and internal compliance standards across the supply chain and new product introduction (NPI) stages. This role drives consistent, efficient product launches worldwide by partnering with teams in supply chain, manufacturing, engineering, and quality, with a special focus on understanding and managing trade compliance, tariff mitigation, Country of Origin (COO) compliance, trade compliance and the end‑to‑end supply chain processes. Own and standardize global hardware supply chain and NPI compliance processes, policies, and procedures across business units and regions. Partner cross-functionally with procurement, engineering, manufacturing, quality, legal, and supply chain teams to embed compliance requirements into operations, product launches, and critical business initiatives. Lead global risk assessment and mitigation efforts related to country‑of‑origin regulations, tariffs, supply chain transparency, and operational compliance to minimize trade risks, fines, and shipment delays. Drive compliance governance through KPI reporting, supplier/internal audits, corrective actions, training, executive communications, and continuous improvement initiatives. Promote automation, scalable compliance technologies, and a culture of operational excellence to strengthen end‑to‑end global supply chain compliance and adaptability. Minimum Qualifications Bachelor’s degree in Engineering, Supply Chain, Operations Management, or related field; advanced degrees or certifications preferred. 5+ years of experience in hardware compliance, supply chain, or NPI project/program management within a global hardware manufacturing environment. Strong knowledge of country‑of‑origin regulations, trade compliance, customs marking, smelter sourcing, tariffs, and supplier compliance management. Proven ability to lead global process design, standardization, audits, corrective actions, and continuous improvement initiatives across cross‑functional and multi‑region teams. Excellent analytical, project management, and communication skills, with experience using supply chain/compliance systems and the ability to quickly adapt to complex global supply chain dynamics. Salary and Benefits The starting salary range posted for this position is $132,300.00 to $174,000.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation, equity, or benefits. U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental, and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long‑term disability coverage, and basic life insurance. U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non‑exempt employees; 1 paid day off for employee’s birthday, paid year‑end holiday shutdown, and 4 paid days off for personal wellness; non‑exempt employees receive 16 days of paid vacation time per full calendar year; exempt employees participate in Cisco’s flexible vacation time off program; 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next; additional paid time away may be requested to deal with critical or emergency issues for family members; optional 10 paid days per full calendar year to volunteer. #J-18808-Ljbffr