Territory Account Manager: Healthcare Provider Relations

CaptionCall is looking for a caring, customer service oriented Account Manager with a passion for helping people with hearing loss communicate with the world! This position will be responsible for promoting the CaptionCall phone and service by visiting existing and recruiting new healthcare professionals to provide this service to their patients, demonstrating the product, explaining how it enriches lives, generating leads, and building and managing Provider Accounts. This is a full-time position with potential for career growth and advancement. Essential Duties and Responsibilities Generate leads by demonstrating the CaptionCall phone and service directly to eligible users, Hearing Healthcare Providers or Senior Community Administrators. Manage a territory through in-person interactions, presentations and events using direct sales methodologies. When assigned, work with Hearing Care Professionals on the patient certification and referral process. Represent CaptionCall at various events as assigned. Adhere to strict compliance policies set by the company. Utilize company CRM to log daily activities. Maintain strict confidentiality of highly sensitive information relating to employees, customers, and technologies of Sorenson Communications. Other duties as assigned. Supervisory Responsibility This position has no supervisory responsibilities. Travel Requirements 0-25% Education Minimum: High School Diploma or GED Knowledge, Skills, and Abilities Ability to meet or exceed Account Manager expectations and maintain established goals set by department management. Ability to work evenings and weekends as needed. Ability to drive and travel via air as needed. Ability to tailor to unique needs of individual healthcare professionals. Must be able to comfortably and clearly present to large and small groups. Must be able to adapt to various sales situations and environments. Must be reliable, organized and punctual. Must be able to work independently. Ability to effectively communicate in English through reading, writing, speaking and listening. Outside sales or similar experience. Familiarity with assistive devices for the hearing impaired is a plus. Experience working with senior citizens. Basic computer knowledge and experience. Working Conditions and Physical Requirements Daily driving is required. Must have a reliable, licensed and insured vehicle available at all times. Possess and maintain a valid driver license. Maintain a good driving record. Must have a PC (not a Mac) and a high speed Internet connection to perform essential job duties. Must be able to walk, bend, crawl, kneel, lift and move furniture as needed. Positive attitude, team player, good interpersonal communication skills and ability to work across company departments. Disclaimer This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications. It is essential that applicants possess the requisite integrity to maintain the information in strictest confidence. Equal Employment Opportunity: Sorenson Communications is an EOE, Disability/Age Employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Caption Call