Product Management Director, AgentExchange Partner Platform (New York)

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Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role

AgentExchange is where Salesforce partners build, publish, monetize, and manage the applications, AI agents, APIs, and services that extend the Salesforce ecosystem. As Director of Product Management for Partner Platform, you'll shape the capabilities that let partners succeed at every stage of their journey - from onboarding and publishing through security review, monetization, and lifecycle management. This role sits at the intersection of trust, scale, and partner experience, and the decisions you make will directly determine how easily partners can bring new value to Salesforce customers.

What You'll Be Doing

• Define and drive the multi-year product vision, strategy, and roadmap for the Partner Platform
• Own the Publisher Console and the end-to-end partner experience, from onboarding through release management
• Set the strategy for security review, compliance, and certification, partnering with Security Engineering to automate and scale partner validation
• Shape platform capabilities for monetization and commerce, working with platform teams on licensing, subscriptions, billing, and marketplace models
• Partner with the Agentic Foundations team to give partners ways to expose capabilities through Headless 360, MCP, APIs, and future platform services
• Define self-service tooling that lets partners integrate, publish, test, and maintain their offerings with less manual overhead
• Lead, coach, and grow a team of Product Managers, building a culture of customer obsession and operational excellence
• Drive strategic planning and investment prioritization across multiple platform initiatives
• Partner cross-functionally with Marketplace Experiences, Ecosystem Intelligence, Engineering, UX, Security, Finance, Legal, and Partner Success to deliver scalable platform capabilities
• Communicate platform strategy and priorities to executive leadership and partner stakeholders

What We're Looking For

Required Qualifications

• 15+ years of product management experience in enterprise SaaS, developer platforms, marketplaces, or partner ecosystems
• Experience building products for developers, partners, or enterprise administrators
• Strong understanding of platform business models, ecosystem strategy, and marketplace operations
• Experience with APIs, platform extensibility, identity, security, or governance
• Demonstrated ability to lead cross-functional initiatives across Engineering, Security, Operations, Finance, and GTM organizations
• Excellent written and verbal communication skills, with experience presenting strategy to executive leadership
• Proficiency using generative AI tools (e.g., Claude, ChatGPT, Gemini) as part of the core product management workflow - customer research, rapid prototyping, drafting product briefs and PRDs, synthesizing feedback, and accelerating delivery
• Experience leading and developing Product Management teams (this role starts with 0-1 PMs)

Preferred Qualifications

• A related technical degree

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually.The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.