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Business Systems Analyst II

Papa John's Pizza

Business AnalystResponsible for identifying, analyzing and documenting business processes and requirements. Assist with the design, test, and implementation of new systems and existing system enhancements. Using basic research, analytical, and problem solving skills the business analyst will assist in identifying and resolving production issues.Duties and ResponsibilitiesLead business process redesign and assist in implementing solutions. This includes setting priorities and preparing functional flow diagrams/maps and other documents to capture departmental standards, processes and methodologies.Recommend, test, train, document, implement and plan for improvements, enhancements, and new applications to various systems.Participate in or lead project cross-functional project teams.Participate in the design, creation and maintenance of the Back Office and Enterprise Systems products and activities.Work with leadership to develop strategies to support Company needs.Serve as liaison between department and internal client groups, other department and vendors.Train department on system access and utilization, including report writing.Education, Experience & CertificationsAssociate degree, or equivalent work experience required. Bachelor's degree desired, preferably in Computer Science or Business Administration.5+ years experience with large enterprise systemsHands on experience with system implementation required.Vendor management experience preferred.Functional SkillsAnalytical Skills: effectively uses data to generate insights for operations excellencePlanning & Prioritization: highest impact, highest valueFinancial & Business AcumenCommunicates Effectively and CandidlyProblem Solving; ability to use rigorous logic to solve problems with innovative effective solutionsProcess Improvement: Strive to continually improveAbility to build and leverage talentAbility to work in a challenging, fast-paced environment and to adapt to new situations as they ariseAbility to effectively communicate, inform, and influence senior leadersAbility to work cross-functionality on multiple initiatives with a successful record of advancing projectsOur ValuesEVERYONE BELONGS - We believe connectedness and belonging are the essential ingredients to our successDO THE RIGHT THING - We are relentlessly focused on quality and integrity and make the right choices, even when it's difficultPEOPLE FIRST - To craft positive experiences for our customers, we take care of each other firstINNOVATE TO WIN - We champion and challenge for a better way in all we doHAVE FUN - We find joy, create meaningful impact and celebrate the journey togetherOur Core CompetenciesCUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellenceRESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challengesCONTINUOUS IMPROVEMENT - We champion for better through strategic risk taking, experimentation and challenging the status quoBIAS FOR ACTION - We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industryWINNING TOGETHER - We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacityPapa Johns is an equal opportunity employer. Papa Johns is a federal contractor that participates in the E-Verify program to confirm employment eligibility for each new team member. We also comply with all Right to Work requirements. Official E-Verify and Right to Work notices are available for applicants to review in both English and Spanish.

Vacancy posted 5 days ago
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