Payments Merchant Services Business Development Associate

Job Title

Business Development Associate in the Merchant Services Payments Sales Team

Job Description

Join our Payments Sales team and help shape the future of merchant services at JPMorgan Chase. In this role, you'll have the opportunity to work with some of our most significant clients, develop your expertise in payments, and collaborate with talented colleagues across the firm. You'll play a key role in driving business growth and delivering impactful solutions.

As a Business Development Associate in the Merchant Services Payments Sales team, you will be aligned to the Enterprise Sales team, supporting high-profile clients within JPMorgan Payments. You will partner with Global Corporate Banking, JPMorgan Payments, and Treasury Services to identify, qualify, and advance merchant services opportunities. In this client-facing role, you'll help shape client strategies, coordinate internal partners, and maintain a healthy pipeline to drive new business growth. You'll focus on technology sub-verticals, including software and direct-to-consumer technology, and play a vital part in our collaborative, high-performing team.

Job Responsibilities

• Partner closely with bank coverage teams and JPMorgan Payments Treasury Services to develop account and call plans that position end-to-end solutions
• Support prospecting, meeting preparation, and follow-ups; help craft proposals, pitch materials, and RFP responses tailored to each sub-vertical's payment needs
• Coordinate with product, pricing, legal, and risk partners on deal structuring and diligence; facilitate smooth handoffs to implementation teams
• Conduct market and competitive research to identify trends, client needs, and whitespace opportunities within each sub-vertical
• Maintain accurate pipeline hygiene and reporting in Salesforce; build dashboards and reports in Excel as needed
• Track and communicate progress against goals; provide regular updates to stakeholders
• Invest in ongoing professional development through internal and external learning resources
• Travel up to 25%

Required Qualifications, Capabilities, and Skills

• Two or more years of experience in a customer-facing merchant services, acquiring, or payments role
• Demonstrated ability to learn in new and fast-paced environments
• Strong verbal and written communication skills; able to synthesize information and present clearly
• Collaborative, team-oriented approach with ability to work across functions
• Familiarity with software, direct-to-consumer technology, and B2B payment flows, including card-not-present, ecommerce, omnichannel, recurring/subscription billing, marketplaces, and tokenization
• Working knowledge of pricing and economics (such as interchange and assessments), risk and fraud, chargebacks, and disputes
• Experience coordinating cross-functional teams on complex sales pursuits

Preferred Qualifications, Capabilities, and Skills

• Experience with Salesforce pipeline management and dashboard/report building in Excel
• Exposure to enterprise-level clients in the technology sector
• Understanding of go-to-market strategies for payments solutions
• Ability to adapt communication style for different audiences
• Curiosity and eagerness to learn about emerging trends in payments and technology

FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorgan Chase's review of criminal conviction history, including pretrial diversions or program entries.

About Us

JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms. Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.