Sales Engineer

Sales Engineer

Join Kyocera International, Inc. We're hiring a Sales Engineer at our Westborough, MA facility!

Salary Range: $83,000 - 120,000 annually (Final offer based on experience, education, skills, and market factors)

Why Kyocera?

With nearly 80,000 employees worldwide, Kyocera is a global leader in advanced ceramic technologies used in aerospace, automotive, medical, and semiconductor industries. Our materials power everything from smartphones to space shuttles and we're just getting started.

What Makes Us Stand Out?

We don't just offer jobs we offer careers with purpose, stability, and growth. Here's what you can expect:

Generous Time Off

• 3 weeks of vacation to start (120 hours/year)
• 10 paid holidays annually

Financial Wellness

• Competitive pay
• 401(k) with company match
• Employer-paid pension plan

Comprehensive Health Coverage

• Medical, dental, and vision insurance
• Life insurance
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)

Investing in You

• Tuition reimbursement
• Paid time off to volunteer
• Flexible schedules

Work-Life Balance & Culture

• Onsite gyms, walking tracks, and employee gardens at larger locations
• Long-tenured team (many with 30+ years of service!)
• Inclusive and diverse workforce
• A company philosophy rooted in doing the right thing as a human being

Our Philosophy

Kyocera's culture is deeply inspired by our founder, Dr. Kazuo Inamori. His values guide our decisions and shape our workplace. Learn more about our guiding principles here:

Kyocera Values

Ready to Make a Difference? Apply today and become part of a team that's shaping the future one innovation at a time.

General Description of Position

The Sales Engineer is focused on the sales of highly technical products. They increase business by maintaining an exceptional relationship with customers; create and support development activity within an assigned customer base; facilitate contract negotiations, customer complaint resolution and other business to business reporting requirements. This technical sales role has strong communication internally & externally with administration, engineering, production, quality, to address customer needs. They closely manage and report on account activity because driving new business is a key performance indicator.

Requirements

4 year degree, BS preferred: Material Science/Engineering/Technical

3 years outside technical sales experience

Strong technical comprehension of drawings, materials and engineering terms

Ability to resolve conflicts effectively and professionally

Organized with demonstrated practice of appropriate follow-up

Ability to work well with other people, both externally and internally

Proven written and verbal communication skills (phone, email, presentations, face to face)

Must possess legal driver's license and be able to legally drive in the US

Proficient with Outlook & MS Office (Word, Excel, PowerPoint)

Basic proficiency in extracting information from SAP

Ability to pass background check and drug screen

Essential Duties and Responsibilities

1. Meets monthly booking goals (MSP) and milestones for Master Plan as well as 3-year sales plans within and assigned account base. Reports to management on opportunities and customer requirements.
2. Uses technical engineering skills to generate new business with established products and works with development engineers on new products which are needed in the market.
3. Responsible for customer interaction and relationship management within own account base. Recommends improved material or products to customers within the Kyocera material's family.
4. Represents customer requests and perspectives to production, quality, and management personnel to plan and execute a "customer first" support.
5. Communicates with counterparts in Japan and US on a regular basis for price quotation, part delivery, technical confirmation, legal language discussions, cross application, and general support.
6. May travel up to 50% of the time. Facilitates business travel with visiting personnel from international production facilities and management during customer visits in US. Also escorts customer visits to factories globally as needed. May attend trade shows, events, or present in forums representing Kyocera.
7. Drives daily sales account activity including order tracking, scheduling, logistics planning, account collection, on time delivery reporting and related reports/ analysis. Stays current on market trends and applications for new products.
8. May mentor or train associate sales engineers and or sales administration staff, and/or lead projects.
9. Prepare and deliver excellent technical presentations in a variety of formats including face to face, webinar, phone, and/or tradeshow. The sales engineer should be extremely knowledgeable of their business, material, and the industry they sell in. They will be strong at excel and business writing to ensure clear communication with customers and production. They may be asked to present at a variety of levels within the organization.
10. Secure new orders and verify delivery and satisfaction. Plan expenses and report on new orders and booking results monthly.
11. Constantly identifies and targets potential customers. Actively improves customer relations to increase market penetration.

Perform any other related duties as required or assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Physical Activities

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. While performing the functions of this job, the employee is regularly required to sit, talk or hear; frequently required to walk; and occasionally required to stand, use hands to finger, handle, or feel, reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds, frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Environmental Conditions

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the functions of this job, the employee is occasionally exposed to work near moving mechanical parts. The noise level in the work environment is usually quiet.

Additional Information

The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time. This position may require exposure to information subject to US Export Control regulations, i.e.: the International Traffic and Arms Regulations (ITAR) or Export Administration Regulations (EAR). All applicants must be US persons within the meaning of US regulations. Kyocera International, Inc. values diversity in its workforce, and is proud to be an AAP/EEO employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Kyocera International, Inc. Human Resources team directly. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.