PM Bartender/Server (Full-time)/Renaissance St. Louis Airport Hotel

Position Overview
We are seeking a dynamic and service-driven Bartender / Server to join our team at our full-service hotel's lobby restaurant and bar. This hybrid role is ideal for a hospitality professional who thrives in a fast-paced environment and enjoys both crafting cocktails and delivering exceptional dining experiences.

This position will typically include a mix of bartending and serving shifts each week with flexibility based on business needs. All shifts for this role are primarily PM (evening) shifts, including weekends and holidays.

• Greet all guests in a warm and enthusiastic manner and assist host or hostess in seating guests as needed.

• Present menu, answer questions, and make suggestions regarding food, service, appropriate wines, and food preparation.

• Memorize menu selections and wines including being familiar with daily specials and basic ingredients.

• Use proper verbiage and etiquette including serving ladies first

• Write order on check or memorize order.

• Relay order to kitchen and service bar utilizing point of sale system

• Observe guests to fulfill any additional request and to perceive when meal has been completed for guest checkout.

• Total bill and accept payment or refer guest to cashier.

• Ladle soup, portion pies and desserts, and brew coffee.

• Clear and reset counters or table at conclusion of each course.

• Assist in cleaning and wiping down of service areas and prep areas

• Notify a manager immediately of any guest complaints.

• Use proper etiquette guidelines for seating guests.

• Ask department telephone using proper telephone etiquette

• Practice and observe all safety rules and procedures.

• Assist all service personnel in any duties as requested.

• Maintain and follow all cash handling procedures.

Ability to accurately use various office software.

Requirements

• Minimum lifting of 50 pounds.

• Pushing, bending, stooping, upward reaching, manual dexterity.

• Hearing, writing, typing.

• Minimum pulling of 50 pounds.

• Other duties may be assigned.

• Must have a comprehensive knowledge of all hotel departments and functions.

• Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations.

• Must have good mathematical and computer skills.

• High school education preferred. Relevant training and experience required.

• Ability to timely obtain any required licenses or certificates.

• CPR training and first aid training preferred.

• Additional language ability preferred.