Senior Manager, Customer Success Eng — NA
Postdot Technologies
Postman is seeking a Senior Manager, Customer Success Engineering to lead efforts in North America, focusing on driving customer success by building and managing a team of Customer Success Engineers. The role encompasses cross-functional leadership, collaboration with Sales, and operational excellence. The ideal candidate has extensive experience in customer success roles, operational leadership skills, and a strong technical background in API workflows. This position offers an attractive compensation package, including performance incentives. #J-18808-Ljbffr Postman
$143.4k - $210.9k
About the Team Our team manages and operates DoorDash's... ...delivering an outstanding customer experience as reliably... ...DoorDash is looking for a Senior Manager, Customer Experience Partner Success to manage the support... ...partners (Product, Analytics, eng, Finance), demonstrating...SeniorHourly payWork experience placementWork at officeLocal areaImmediate startRemote workFlexible hours- ...We are not currently considering applicants in CA, MT, VT, and Puerto Rico for this position. Overview of the role Our Senior Manager, Customer Success is a critical hire who will be responsible for executing WorkTango's customer engagement and program management vision...SeniorImmediate start
$165k - $180k
Prove.com is seeking a Manager, CSM in New York, NY (hybrid) to drive customer adoption and success. You will lead a team of Customer Success Managers, ensuring client satisfaction and managing expectations while enhancing processes across departments. The ideal candidate...Senior$145k - $170k
GlossGenius is seeking a Manager of Customer Success in New York. In this strategic 'player-coach' role, you will lead a team of Onboarding Specialists and shape the customer journey following onboarding. The position requires leadership experience and a strategic mindset...Senior- Bubble is seeking a Senior Manager, Commercial Success in New York City to lead expansion, retention, and agency revenue. You will oversee Account Management, Customer Success, and Partner Success, partnering with Technical Success, Success Operations, and Product. This...Senior
- A leading AI company in construction is seeking a Manager, Customer Success in New York City. In this hybrid role, you will oversee a team of 6 Customer Success Managers, focusing on driving retention and ensuring successful customer outcomes. Ideal candidates have 2+ years...SeniorFlexible hours
- Lyra Health is seeking a Senior Group Manager, Customer Success to lead a subset of the CS team and drive renewal, retention, and revenue growth. You will report to the CS Director, be highly organized, and collaborate across partnerships, clinical, product, analytics,...SeniorRemote work
- WorkTango is an award-winning Employee Experience platform and is seeking a Senior Manager, Customer Success to lead our Mid-Market and Enterprise CS teams in the United States. You will operationalize the customer success framework, coach CSMs to strengthen client relationships...Senior
- A technology company specializing in AI is seeking a Customer Success Manager to oversee post-sales client engagements. In this fully remote role, candidates will manage ongoing projects, ensuring client satisfaction and success, while maintaining effective communication...Remote job
- ...GlossGenius onboards, retains, and grows a larger, more complex customer base — an important and greenfield problem. But the scope... ...without needing a fully defined brief. Domain expertise in Customer Success is not a prerequisite. We’re looking for someone who can tackle...Senior
- ...synthesizing data and translating insights into clear, actionable customer strategies; comfort with analytical tools and modeling,... ...goals What the job involves As a Strategy & Operations Manager, Customer Success you will play a critical role in supporting and driving...SeniorShift work
$250k - $280k
The Opportunity Postman is hiring a Senior Manager, Customer Success Engineering to help lead Customer Success Engineering in North America. This leader will manage CSEs, ensuring the team is focused on the customers where Postman can create outsized impact, while providing...SeniorWork at officeFlexible hours$120k
...industry-leading cardiac remote monitoring platform simplifies the management of complex clinical data and enables earlier identification... ..., engineering, clinical affairs, regulatory, IT, sales, and customer success, all working together toward a shared mission. The team has...Remote jobPermanent employmentFull timeSecond jobWorldwide- ...A technology company is seeking an experienced Customer Success Manager to drive customer adoption and ensure retention among enterprise clients. The ideal candidate will have over 5 years of experience in Customer Success, an empathetic approach, and a strong ability...Senior
- ...United States Digital Space LLC is seeking a Major Customer Success Manager responsible for establishing strong customer relationships and promoting product adoption. This role involves proactive customer engagement, issue resolution, and collaboration with sales teams...Senior
$129k - $191k
Senior Strategic Agency Manager, Google Customer Solutions Location: New York, NY, USA Level: Mid Minimum qualifications: Bachelor's degree or equivalent... ...: Experience assessing and achieving agency success via business techniques, including effective questioning...SeniorFull time- ...Instruqt B.V. is seeking a full-time remote Senior Customer Success Manager to oversee a portfolio of developer-first software companies. The role focuses on driving expansion and retention by managing customer relationships effectively, ensuring measurable ROI through...SeniorFull timeRemote work
$130k
...Strategic Customer Success Manager | Employee Benefits & Health Tech | Remote/Hybrid (US) I'm partnering with a fast‑growing healthtech company that is transforming how employees navigate and maximize their healthcare benefits through AI‑powered technology. They're looking...SeniorRemote work- ...of AI-native marketing tools to help brands connect with customers in more intelligent, efficient, and effective ways. Backed... ...at a pivotal moment of growth — and we're looking for a Senior Customer Success Manager who can own client relationships, drive retention and expansion...Senior
$218k - $295k
...metric trees. Mixpanel delivers insights that customers trust. Visit mixpanel.com to learn more.... ...decision‑making frameworks that make our GTM teams successful. About the Role As Senior Customer Strategy & Operations Manager, you’ll be the strategic advisor and...SeniorContract work- ...many thousands of developers in production. Apollo is seeking a motivated and dynamic individual to join our Customer Success team as a Customer Success Manager. If you’re passionate about delivering exceptional customer experiences and thrive in a fast-paced, collaborative...SeniorRemote work
$125k - $195k
...Customer Success Manager Insurance underwriting runs on human judgment, manual workflows, and knowledge locked in someone's head. It breaks when that person leaves and doesn't scale when the book doubles. Sixfold is building AI agents that understand risk the way a 20...SeniorFull timeWork experience placement- ...a London team growing fast – and looking for people who want to make a real impact. About the role We’re looking for a Senior Customer Success Manager (CSM) to help our customers get the most out of Duffel. You’ll own relationships, spot growth opportunities, and make sure...Senior
$142k - $173k
...engagement data informs benefits strategy, and smarter strategy improves the employee experience. The Role We’re looking for a Senior Customer Success Manager to own a portfolio of enterprise customers post-launch. In this role, you’re the strategic partner for our largest...Senior$80k - $95k
...Shipfusion gives brands the best tools possible for building a successful eCommerce operation. We were founded by a team of long-... ...! The Opportunity We are looking for a highly motivated Customer Success Manager to join our Customer Success team! Reporting to the VP of...Senior$80k - $95k
...Achieve Drive Account Retention & Growth: Manage a diverse portfolio of Enterprise and SMB... ...plans that define the path to client success while advocating for the necessary internal... ...proactive, business‑focused approach to customer success, combining high‑level strategy with...SeniorWork at officeImmediate startRemote workFlexible hours$104k - $115k
...content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011,... ..., Canada, and Ireland. Come join us! About the Role As a Senior Customer Success Manager (Sr. CSM) at AlphaSense, you will be the strategic lead...Senior$125k - $135k
...Senior Customer Success Manager | Series C FinTech | New York City Role: SeniorCustomer Success Manager Salary: $125,000-$135,000 base + 20% fixed bonus + Up to $15,000 referral bonus + Equity Office: New York City (Hybrid, 3 days in) Unicorn are working with an AI platform...SeniorWork at office$132k - $168k
...for you. With over $1B in ARR, 250,000+ customers, and a global team, we’re serious about... ...a Technical CSM, you’ll go beyond just managing accounts, and become the architect of digital... ...of experience in B2B SaaS Customer Success, Technical Account Management, or Implementation...SeniorWork at officeLocal areaRemote workVisa sponsorship$150k - $160k
...Position: Senior Customer Success Manager Location: NYC Office, Hybrid or Remote Our client is a Sequoia-backed SaaS company building the AI-powered "legal front door" for in-house legal teams. Their platform helps General Counsels and Legal Operations leaders streamline...SeniorWork at officeRemote work
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