Customer Care Manager

State Farm

Responsive recruiter Replies within 24 hours Benefits: 401(k) Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Customer Care Manager – Service Leader with Sales Accountability Full-Time | In-Office | Locations: Philadelphia Suburbs Lead service operations, drive retention, cross-sales, and account growth. Handle complex service issues, conduct policy reviews, and identify sales opportunities. Track metrics, support outreach, and ensure compliance. Requires active Pennsylvania Property & Casualty license before start; Life & Health license needed within 45 days. Ideal candidates are organized, confident in pivoting from service to sales, and skilled in relationship-building. Compensation includes salary plus bonuses, with growth potential. If you’re driven to lead, improve systems, and foster client relationships. We are an equal opportunity employer committed to inclusivity. Skills: Cross-Selling, Customer Relations, Customer Support/Service, Farm Management, Health Insurance, Maintain Compliance, Metrics, Organizational Skills, Revenue Growth, Sales, Sales Prospecting About the Company: State Farm Customers and communities rely on us to help them face life’s uncertainties. They come to us for guidance with insurance needs, financial planning, and strengthening the community. Company Size: 10,000 employees or more Industry: Insurance Founded: 0 Website: #J-18808-Ljbffr

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