Commercial Lines Account Manager

Account Manager

OneDigital stands alongside business owners, providing peace of mind that if the unthinkable happens, they are protected. We are their trusted partner to help them manage risks from weather, injuries or other unforeseeable surprises. This gives our clients the ability to focus on what's most important to them and their employees: doing their best work and living their best lives.

If you are looking for a career where you are helping people and businesses thrive, even during times of uncertainty, OneDigital is the right career for you.

Job Summary

The Account Manager is responsible for day-to-day management of their assigned book of business. The AM may collaborate with Producers (Client Executives) or works directly with clients to ensure service deliverables meet and exceed client expectations. The AM serves as the clients' main point of contact for any business insurance service needs.

Responsibilities Include:

• Manages and maintains assigned book of business
• Serves in an advisory capacity for clients
• Works closely Client Executives, if applicable, to manage the renewal process
• Manages day to day client issues
• Conducts needs analysis and strategy calls
• Conducts face-to-face meetings with clients, either virtually or in-person
• Assists in growing the book of business through cross-sale opportunities when available
• Builds relationships with clients through proactive communications
• Communicates and educates clients on latest trends, concerns and changes in the industry
• Effectively and efficiently manages complex accounts and high-level service deliverables

Requirements Include:

• Must be self-motivated and disciplined
• Possess excellent written and verbal communication skills
• Possess strong organizational skills
• Must be very detail-oriented
• Demonstrate leadership capabilities
• Ability to work with clients at a strategic level
• Ability to thrive in fast-paced environment

Experience:

• 3+ years' experience in account management or in a consultative role, required
• Prior experience at an agency, brokerage or underwriting role, required
• Current Property & Casualty license, required
• Thorough knowledge of Commercial Insurance products; required
• Working knowledge of all Microsoft Office products; required
• Familiarity and practical knowledge of quoting process and tools; preferred
• Bachelor's Degree, preferred
• Experience with database applications, a plus.

The typical base pay range for this role nationwide is $85,000 to $95,000 per year.

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company's performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

OneDigital is an equal opportunity employer. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their protected characteristics. Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment.

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process.

Thank you for your interest in joining the OneDigital team!