National Operations Manager

Job Title Summary Responsible for the planning, organization, and execution of all shows in their respective area, the National Operations Manager represents Alliance with a superior level of integrity, efficiency, and commitment to providing the highest level of customer service while maintaining profitability and solid relationships. This person will be a reliable leader and knowledgeable business partner and demonstrates confidence and effectiveness in taking ownership of critical relationships and business goals. Collaborate internally and with venues and clients to plan and manage install and dismantle activities Participate in show planning and other operational activities to ensure successful execution of job requirements; manage labor and job assignments to ensure alignment with preshow estimates Maintain a broad understanding of venue and show site operations, union requirements, and competitor rates, strengths, weaknesses, skills, and abilities Essential Duties & Responsibilities Collaborate internally and with venues and clients to plan and manage install and dismantle activities Participate in show planning and other operational activities to ensure successful execution of job requirements; manage labor and job assignments to ensure alignment with preshow estimates Maintain a broad understanding of venue and show site operations, union requirements, and competitor rates, strengths, weaknesses, skills, and abilities P&L management and reporting for city operations; ensure budgeted profitability goals are met Attend client planning meetings as needed and assist with site surveys Maintain productive working relationship with local unions and union leadership; assist with contract negotiations, grievances, labor agreement adherence and interpretation Lead and develop a highperforming team; provide annual reviews and avenues of growth for office staff Identify and develop relationships with local businesses and community organizations to identify key resources and a strong pipeline of talent Act as a liaison to clients and sales team members to ensure efficient use of available resources Ensure adherence to safety protocols on all job sites; Manage worker's compensation risk and maintain gross margin Determine space requirements in relation to staff, storage, and revenues; negotiate all contracts for office and warehouse facilities, including lease contracts for building and vehicles Assume responsibility for all financial transactions and reconciliations involving local company checking accounts; maintain communication with corporate Accounts Payable Service satellite cities in a profitable manner; research and establish labor resources Other duties as assigned Education & Experience 2+ years of job experience in operations management roles with business planning and execution experience; P&L responsible roles preferred. 2+ years labor management or trade show industry experience preferred Project management experience is a plus Ability to effectively manage multiple priorities requiring attention to detail while ensuring high quality service delivery Expert time management and organizational skills with ability to handle large or complex projects simultaneously Capable of working independently; selfmotivated and results driven Able to analyze complex problems, exercise sound judgment, and appropriately manage conflict Ability to analyze and apply data to business strategy and goals; financial acumen is a must Excellent written and verbal communication skills Exceptional interpersonal and collaboration skills; ability to charismatically manage crossfunctional relationships within the organization; strong customer service orientation Ability to work long hours and travel as needed. Proficient in Excel and Word. BiLingual is preferred, but not required. #J-18808-Ljbffr Alliance Nationwide Exposition