Technical BA

Business Analyst – Workforce Experience Platform (Contract) We are seeking a Business Analyst to support a high-impact initiative focused on building a next‑generation Workforce Experience / Unified Experience Platform. This platform will replace a legacy application and deliver a modern, mobile‑first, and personalized experience for a global workforce including managers, frontline associates, and candidates. Position Overview The BA will play a key role in bridging business needs and technical execution, supporting requirements gathering, workflow documentation, and ensuring alignment across cross‑functional teams throughout the product lifecycle. Key Responsibilities Partner with business stakeholders to gather, analyze, and document functional and technical requirements Translate business needs into clear user stories, workflows, and technical documentation Support the design and delivery of end‑to‑end system workflows, including integrations and APIs Collaborate with product, engineering, and UX/UI teams to ensure requirements are actionable and aligned with design Facilitate discussions across stakeholders to clarify ambiguity and drive decision‑making Assist in maintaining backlog, acceptance criteria, and sprint readiness in an Agile environment Ensure requirements traceability and alignment throughout development and delivery Proactively communicate updates, risks, and gaps to stakeholders Required Qualifications 5+ years of experience as a Business Analyst in technology‑driven environments Strong experience working with APIs, system integrations, and workflow design Proven ability to translate business requirements into technical specifications Experience working in Agile/Scrum environments Excellent communication and stakeholder management skills Ability to navigate ambiguity and drive conversations forward independently Experience supporting cross‑functional teams in complex, multi‑system environments Preferred Qualifications Experience working on digital platforms, mobile applications, or workforce experience tools Exposure to Azure or Azure DevOps environments Familiarity with data platforms such as Snowflake Experience collaborating closely with UX/UI teams Prior experience transitioning into or supporting Product Owner responsibilities Soft Skills and Success Profile Confident communicator who can engage both business and technical audiences Comfortable pushing through ambiguity and driving clarity Highly organized with the ability to manage multiple stakeholders and priorities Proactive, accountable, and solution‑oriented Strong attention to detail while maintaining a big‑picture mindset Project Context Building a global workforce experience platform replacing a legacy system Focus on mobile‑first, responsive, and personalized user experience MVP launch targeted for June, with expanded rollout planned for September Working across multiple teams in a fast‑paced Agile delivery environment #J-18808-Ljbffr