Bilingual Receptionist

Bilingual Receptionist

We are seeking a professional, polished, and customer-focused Bilingual Receptionist to serve as the first point of contact for clients, visitors, and guests. This is an excellent entry-level opportunity for someone looking to gain experience in a respected law firm environment while developing administrative and office management skills.

The ideal candidate is bilingual in English and Spanish, maintains a professional demeanor, values confidentiality, and enjoys providing exceptional customer service.

Key Responsibilities

• Greet clients, visitors, and guests, directing them to the appropriate staff member or meeting location.
• Answer, screen, and route incoming phone calls while taking accurate messages and scheduling appointments.
• Maintain strict confidentiality and uphold the firm's standards for client service and privacy.
• Receive and distribute incoming mail, packages, legal documents, and courier deliveries.
• Coordinate pickup and delivery of office documents, ensuring timely and secure handling.
• Maintain a clean, organized, and welcoming reception area and conference rooms.
• Assist with office opening and closing procedures.
• Support office operations, including ordering and maintaining office supplies.
• Coordinate with vendors and service providers regarding maintenance, deliveries, and equipment needs.
• Assist with general administrative and office support tasks as needed.
• Perform other duties as assigned.

Qualifications

• Bilingual in English and Spanish required.
• Professional appearance and demeanor suitable for a law firm environment.
• Strong customer service and communication skills.
• Ability to handle confidential information with discretion.
• Excellent organizational and multitasking abilities.
• Proficiency with basic office technology, including phones, email, and Microsoft Office.
• Previous receptionist, administrative, customer service, or front desk experience is a plus, but not required.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.