Lead Digital Product Manager / Authorization & Posting

About this role:

Wells Fargo is seeking a Lead Digital Product Manager to support the Authorization & Posting functions, within Transaction Processing , of Consumer Banking and Lending (CBL) . For additional information on lines of business, refer to the external careers site at  .

Authorization & Posting is a foundational capability that orchestrates the real-time and batch authorization, memo posting, and final posting of financial transactions across the enterprise. This product supports high-volume money movement and customer activity across digital, branch, ATM, and point-of-sale channels, enabling accurate, timely, and resilient processing at scale.

This role is central to driving the reliability , scalability , and modernization of core transaction processing systems that support billions of daily transactions and a wide ecosystem of upstream and downstream applications.

The Authorization & Posting platform integrates across critical systems (e.g., Transaction Management Services (TMS) and related posting engines) to ensure transaction integrity , regulatory compliance , and seamless customer experiences. Within this space, the product team plays a key role in enhancing processing efficiency, strengthening controls, and reducing operational risk across end-to-end transaction flows.

This role is critical to advancing next-generation transaction processing capabilities . The successful candidate will:

• Drive modernization of authorization and posting architecture , including real-time processing performance and resiliency improvements
• Enable AI-driven and rules-based decisioning to strengthen fraud detection, risk mitigation, and processing accuracy
• Reduce operational complexity through automation and platform simplification
• Accelerate delivery of scalable, high-throughput solutions that support Wells Fargo’s core banking ecosystem

This role offers high visibility across mission-critical initiatives and plays a key role in ensuring regulatory compliance, system resiliency, transaction integrity, and operational excellence within one of the bank’s highest-volume processing domains.

In this role, you will:

• Align cross-functional stakeholders and manage interdependencies to ensure seamless execution
• Analyze system performance, transaction flows, and dependencies to identify bottlenecks and drive data-informed decisions
• Collaborate with stakeholders at all levels to resolve issues and achieve strategic objectives
• Drive modernization of transaction processing platforms (e.g., TMS and posting engines) to improve throughput, resiliency, and scalability
• Drive operational excellence by reducing defects, minimizing rework, and simplifying workflows
• Ensure solutions align with data governance, regulatory, and security requirements
• Evaluate and refine digital strategy, customer experience, and product capabilities using data and research insights
• Independently resolve complex issues and provide guidance on escalated challenges
• Influence and execute digital strategy based on business needs, risk considerations, and evolving priorities
• Lead and develop teams to deliver complex digital initiatives and achieve enterprise-wide outcomes
• Lead large-scale planning efforts and define clear, actionable roadmaps
• Oversee execution of digital programs, ensuring alignment with policies, procedures, and compliance standards
• Own end-to-end transaction lifecycle capabilities, including authorization, memo posting, and final posting, ensuring accuracy, integrity, and consistency across systems
• Partner with Product Owners and cross-functional teams, on product strategy and execution for Authorization & Posting, aligned to the Data Transformation & Delivery and Telephone Inquiry Systems-XQ team, to deliver reliable, scalable transaction processing solutions
• Prioritize features and initiatives based on business value, operational efficiency, and risk mitigation

Available Location: 1525 W. W T Harris Blvd., Charlotte, NC

• Preferred location listed above
• Relocation assistance is not available for this position

Required Qualifications:

• 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Advanced analytical and strategic thinking skills, with the ability to assess complex data, systems, architectures, and data flows to identify risks and opportunities and drive timely, data driven decisions
• Advanced organizational, prioritization, and execution skills to manage competing priorities across business, technology, and operations while maintaining quality and accuracy
• Advanced collaboration, influencing, and communication skills, with the ability to build trust, align stakeholders, and convey complex information clearly across all organizational levels, including executive leadership
• Demonstrated ability to work independently, take initiative, and exercise sound judgment within a matrixed environment to drive business outcomes
• Demonstrated experience leading cross functional alignment and operating effectively within matrixed organizations to achieve strategic objectives
• Demonstrated professionalism, integrity, and stakeholder partnership across all levels of the organization, including executive leadership
• Experience driving change initiatives, process improvements, and operational efficiency enhancements that deliver measurable business results
• Experience identifying, evaluating, and communicating risk in a concise, timely, and actionable manner
• Experience within the financial services, payments, or regulated environments, with knowledge of applicable controls, regulatory, and audit requirements
• Experience with Agile practices, product management principles, and modernization initiatives including automation and cloud transformation
• Experience with high-volume, mission-critical platforms supporting real-time and batch processing
• Experience with modern architecture patterns, including application programming interfaces (APIs), data integration, and upstream/downstream system connectivity
• Working knowledge of data and technology concepts including application programming interfaces (APIs), data integration, Extract, Transform, & Load (ETL), and middleware platforms
• Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, Project, and Teams) skills
• Demonstrated experience leveraging AI and automation tools, such as GenAI and GitHub Copilot, to improve efficiency and delivery outcomes
• Strong technical knowledge of transaction processing systems, including authorization, posting, and end-to-end financial event lifecycle management

Job Expectations:

• Ability to travel up to 5%
• Adhere to standards outlined with written policy as well as applicable State and Federal regulations
• This position is not eligible for Visa sponsorship
• Willingness to work on-site at stated location on the job opening

IMPORTANT INFORMATION: 

• AFTER SUBMITTING YOUR APPLICATION, PLEASE MONITOR YOUR E-MAIL FOR FUTURE COMMUNICATIONS
• Once your application is received, Wells Fargo will make initial contact with you via e-mail
• Please ensure your contact information (e-mail address and phone number) is current in your Wells Fargo Jobs Profile
• If your contact information has changed, please update prior to applying to this position
• Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit  Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.