Lakewood Amphitheatre - Ancillary Sales Crew

Ancillary Sales Team Member

The Ancillary Sales team is a fun and unique position inside our venue. As a member of this team, you will assist our guests with point-of-sale items and upgrades, such as premier parking, lawn chair rentals, photo booth, and lockers. This team will work closely with the Ancillary Manager to oversee what offers will be available for each show, and how this will be communicated to our guests. It is the perfect position for someone who is detail oriented and enjoys working independently while still being part of a team. This is a seasonal, part-time position.

What This Role Will Do

• Greet all guests and assist in answering any questions they may have about the venue.
• Promote and sell, distribute, collect, and organize lawn chairs throughout the venue.
• Selling all the various upsells offered at each event including, but not limited to, fast lane, VIP club access, VIP seating upgrades, locker rentals, clear bags, and parking.
• Communicate daily specials on premier parking, future ticket specials and seat upgrades to guests.
• Assist Ancillary Manager in setting up and breaking down signs, tables and tents as needed.
• Examine tickets or passes pre-purchased to determine authenticity, using criteria such as color or date issued.
• Maintain order and ensure adherence to safety rules.
• Handle credit card transactions according to Live Nation's audit guidelines.
• Balance out at the end of each shift with a supervisor.
• Partner with fellow crew members at the end of show to close the venue-this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, etc.
• Participate in post-show clean up including picking up and sorting trash, recycling, and compostable materials.

What This Person Will Bring

• Position requires constant walking, standing and occasional sitting in an outdoor environment in all weather conditions, lifting/carrying 25+ pounds.
• High school diploma/GED preferred.
• Must be highly motivated and able to work independently.
• Excellent verbal, written and interpersonal communication skills.
• Acute sense of judgement, tact, and diplomacy.
• Prior cash handling experience preferred.
• Familiar with iPhone and iPad technology.
• Attention to detail, quality and accuracy.
• Ability to work independently in a fast-paced environment.
• Outgoing, engaging, self-starter.
• Enjoys interacting with guests.
• Ability to work weekdays, weekends, and holidays, including late evenings.
• Must pass a required pre-employment background check.

Equal Employment Opportunity

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

Hiring Practices

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Live Nation Entertainment