Business Process Consultant

Business Process Consultant

Executive Summary: The Criminal Justice Coordinating Council (CJCC) seeks an experienced Business Process Consultant to evaluate and enhance access control (grant, deny, revoke) processes and user audit procedures for JUSTIS (Integrated Justice Information System). This role requires a strategic thinker with deep expertise in enterprise IT architecture, program management, and process optimization to ensure secure and efficient access management across 30+ public safety agencies.

Position Overview: The consultant will:

• Assess current workflows for agency & individual access control and user audits.
• Benchmark processes against industry best practices.
• Identify gaps and recommend improvements to strengthen security and compliance.
• Deliver current-state and future-state process documentation, including flow diagrams, reports, and an implementation roadmap.

Key Responsibilities

1. Process Assessment & Documentation
   • Conduct stakeholder interviews and analyze existing workflows.
   • Map current-state processes (access control & audits) within 15 days.
   • Define target-state processes with recommendations within 30 days.
2. Gap Analysis & Best Practices Review
   • Evaluate alignment with NIST, CJIS, or other security frameworks.
   • Address challenges:
     • Over-reliance on manual (PDF/hard copy) access requests.
     • Inactive user access retention.
     • Lack of ITSO awareness on JUSTIS usage and access verification.
3. Reporting & Implementation Planning
   • Deliver a comprehensive report with findings, recommendations, and an execution timeline within 40 days.
   • Present solutions to CJCC leadership and stakeholders.

Required Qualifications

• 11+ years in enterprise IT infrastructure, application architecture, and program management.
• 5+ years in IT strategic planning.
• Proven ability to lead cross-functional teams and facilitate stakeholder meetings.
• Exceptional written/verbal communication (complex reports, public speaking).
• Bachelor's degree in IT or related field (or equivalent experience).

Preferred Qualifications

• Enterprise Architecture Certification (TOGAF, Zachman, ArchiMate).
• Experience in public safety/criminal justice IT systems.

Skills Matrix

• Bachelor's degree in IT or related field - Required - 15
• Enterprise infrastructure/applications architecture - Required - 11
• IT Project & Program Management - Required - 11
• IT Team Leadership - Required - 11
• Strategic IT Planning - Required - 5
• Enterprise Architecture Certification - Highly Desired - 11

Why Join This Project?

• Impact critical public safety operations in the District of Columbia.
• Drive process modernization in a high-stakes, multi-agency environment.

Apply Now: Submit your resume, cover letter, and examples of past process optimization work. Note: This role is ideal for a detail-oriented IT strategist passionate about improving secure access management. DMV residency is preferred.