Customer Service & Rebate Supervisor (Escalations)
Buoyant
Resource Innovations in Boston, MA seeks a Customer Service and Rebate Processing Team Supervisor to lead escalation management and support the customer service team. You will oversee handling escalated issues, coach representatives, and drive process improvements while ensuring first-contact resolution and accurate rebate processing. This role offers a competitive hourly rate, a discretionary bonus, and a comprehensive benefits package. #J-18808-Ljbffr Buoyant
$20 - $23 per hour
Resource Innovations is seeking a Customer Service and Rebate Processing Team Supervisor to join our growing team in Boston, MA. We are seeking a highly skilled... ...Team Supervisor with a strong background in escalation management to join our dynamic team. As a Customer...SuggestedHourly payWork at officeLocal area- Resource Innovations in Boston, MA is seeking a Customer Service and Rebate Processing Team Supervisor to lead our escalating support operations. You will focus on resolving escalated customer complaints while coaching the front-line team to improve de-escalation and satisfaction...Suggested
- Resource Innovations in Boston, MA is seeking a Customer Service and Rebate Processing Team Supervisor to lead our growing team. You will focus on resolving escalated customer complaints while supporting representatives on de-escalation and ensuring first-call resolution...Suggested
$20 per hour
...candidates who demonstrate high professional standards and a strong customer service orientation to join our team. This is an exciting... ...handle challenging conversations and situations; trained in de-escalation or willing to be trained. ~ Demonstrates excellent...SuggestedHourly payPart timeWork experience placementInterim roleSeasonal workShift workWeekend workAfternoon shiftEarly shift- ...Coordinator Under the direction of the Membership Director, the Membership Coordinator is responsible for providing exceptional customer service to members and program participants, promoting the benefits of membership to prospective members, assisting the Membership...SuggestedHourly payFull time
- ...Summary: Under the direction of the Membership Director, the Membership Coordinator is responsible for providing exceptional customer service to members and program participants, promoting the benefits of membership to prospective members, assisting the Membership...Hourly payFull timeShift work
$90k - $110k
...headquartered in Newton, MA. The Role The Customer Operations Manager is responsible for... ...this position helps ensure exceptional service, operational excellence, and continuous... .... Act as the first point of escalation for complex order management, transportation...Temporary workWork at office$100.54k - $130.7k
...Department: Fulfillment and Customer Support Summary We are seeking... ..., OCIO, Promotion & Design Services Group (PDSG), and other... ...quality delivery. Manage support escalations and maintain strong... ...CONTACTS Reporting Relationships Supervisor: Fulfillment and Customer Support...Work at office$18.75 - $28.75 per hour
...leadership team who helps ensure smooth daily operations, exceptional customer service, and a safe, secure environment for pets, partners, and... ...guidance and direction to partners during assigned shifts. Escalate concerns appropriately to store leadership. What Success...Hourly payMinimum wageLocal areaFlexible hoursShift workNight shiftAfternoon shift- ...Service Coordination Supervisor Opportunity The Service Coordination Supervisor is accountable for scheduling... ...within policy guidelines. Escalate operational concerns when overtime... ...verbal communication skills. Strong customer service skills. Computer and...Work experience placementWork at office
$130k - $150k
...Title: Director, Customer Experience Job Type: Full-time Location:... ...families, with enterprise discipline in service to those who served. Position Overview... ...strategy (phone, app/portal, written, and escalation) and the governing standards, KPIs, and...Full timeContract workWork at officeLocal areaRemote work$195k - $255k
...certainty.Reporting directly to the VP of Customer Experience, the Director of Global... ...depot repair operations, RMA pipelines, serviceability/quality engineering liaison, and global... ...sensor, and hardware telemetry anomalies.Escalation Management: Establish rigorous, cross-...Full timeWork at officeRemote workVisa sponsorshipShift work$69.5k - $86.75k
...policies and procedures, a positive member service experience, Grand Opening Look Daily (... ...resolve operational issues with minimal escalation. Support Special Initiatives and... ...controls, staff development, merchandising, customer service, problem solving, and conflict resolution...Weekly payTraineeshipSeasonal workFlexible hoursShift work$120k - $225k
...clients.About the RoleBased in Boston, the Manager, Americas Client Service Operations will be part of the global Client Service... ...alignment with client service standards.Serve as a senior point of escalation for high-impact client concerns.REQUIREMENTS10+ years of...Full timeContract workRemote workFlexible hours1 day per week$60k - $70k
...begins with exceptional people. We're seeking a dynamic, service-driven Resident Services Supervisor who thrives in a fast‑paced environment, enjoys... ...accountability, teamwork, professionalism, and exceptional customer service. Monitoring service standards and identifying...Work at officeMonday to Friday$100k - $120k
...Properties – Voted "Best Place to Work" by our employees for 11 years! Join our hard-working motivated team! Our reputation for customer service and quality workmanship is the best in the industry. Established in 1981, Maloney Properties LLC is a successful real...For contractorsSeasonal workWork at officeMonday to Friday$64.7k - $97.1k
...U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence... .... Job Description Leads and oversees customer service operations for assigned... ...to client requests. Monitor and support escalated member, provider, client, and internal issues...Work at officeLocal area2 days per week- ...Assistant Store Manager Customer Experience Our associates are the heart of Team PetSmart... ...providing exceptional leadership and service to our pet parent while upholding the company... ...online, and responding to general and escalated pet parent's concerns. Assists with...Weekly payMinimum wageFull timeLocal areaImmediate startHome officeWeekend workAfternoon shift
$139k - $187k
...burden of disease.DescriptionThe End User Services Senior Manager provides strategic... ..., vendor governance, service analytics, customer experience, and service maturity initiatives... ...visibility into ticket flow, queue health, escalations, support quality, workplace technology...Temporary workSummer workLocal areaRemote workShift work$89.99k - $137.13k
...and gap analysis to be incorporated into customized training and mentoring to other staff... ...resolve tickets assigned by the Accounting Service Desk on a daily basis.Works across... ...information as needed.Serve as a point of escalation and Quality Analyst to support and coach...Full timeTemporary workInterim roleWork at officeRemote workRelocationVisa sponsorshipRelocation package$40k - $50k
...high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians. Create and maintain a... ...prospective members and guests and ensure staff follows superior customer service guidelines. Staff Management Schedule staff and ensure...Local areaAll shiftsShift work- ...train and develop a high performing staff consisting of Member Service Representatives, Assistant Managers, Shift Leaders, Trainers and... ...members and guests and ensure staff follows superior customer service guidelines. Staff Management Schedule staff and ensure...Full timeTemporary workLocal areaAll shiftsFlexible hoursShift workNight shiftWeekend work
$108k - $115k
Manager, Customer SuccessLocation: Cambridge, MA / Hybrid (This role requires working in-... ...on EverQuote Pro, our broader suite of services, and the insurance industry landscape by... ...outcomesCustomer RelationshipsServe as the escalation point for all day-to-day customer...Full timeWork at office3 days per week$145k - $192.5k
...Circle is looking for a Manager, Know Your Customer (KYC) to join its Compliance Operations... ...execution and consistent adherence to service-level agreements (SLAs)Oversee the drafting... ...teams and acting as a point of escalation for complex issues.Ensure the highest standards...Flexible hours$120k - $225k
.... Role Overview Based in Boston, the Manager, Americas Client Service Operations is a strategic leader within the global Client Service... ...with client service standards. Serve as a senior point of escalation for high‑impact client concerns. Qualifications 10+ years of experience...Contract work$127.1k - $158.8k
...... Quality of urban lifeOur elevators, escalators, and moving walks safely transport more... ...Sales Manager Your main responsibilitiesThe Service Sales Manager partners with the General... ...responsible for delivering exceptional customer satisfaction while supporting the region...Contract workImmediate start$45k - $60k
...high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians. Create and maintain... ...members and guests and ensure staff follows superior customer service guidelines. Staff Management Schedule staff and...Local areaAll shiftsShift work$100k - $180k
...engineering execution, delivering end-to-end services from concept through commercialization.... ...institutions. As Operations and Customer Service Lead, you will lead and ensure our... ...ensure corrective actions are executed, and escalate unresolved risks when necessary.Deliver...Full timeContract workWork at officeRelocationRelocation package- ...high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians. Create and maintain... ...members and guests and ensure staff follows superior customer service guidelines. Staff Management Schedule staff and ensure...Local areaAll shiftsShift work
$52 - $55 per hour
...management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in... ...requirements to ensure community compliance. • Demonstrates customer services skills by treating residents and others with respect,...Hourly payFull timeFor contractorsWork at officeLocal areaImmediate startFlexible hoursWeekend workAfternoon shift
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