Relationship Banker

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance‑driven individuals a place to build a career and expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Job Description As a Relationship Banker II, you will meet with customers and prospects both in person and on the phone to determine their financial needs and meet those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. This role offers an exciting opportunity for candidates with retail or sales experience who are interested in beginning a career with opportunities for growth, development, and upward mobility. Primary Responsibilities Achieve branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions Conduct outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones Educate and advise customers on Regions’ Consumer and Business products and services, including loan and deposit types Educate customers on emerging technology and digital solutions such as mobile, online, and ATM offerings Provide a consistent optimal customer experience, including greeting customers and processing transactions to ensure customers bank when, where, and how they choose Own and resolve customer issues Refer customers to an internal team of experts when complex financial goals and needs are recognized Follow all bank processes and procedures and adhere to applicable laws and regulations, including completing duties delegated by the Branch Manager and managing operational risks Requirements High School Diploma or GED Ability to work Saturdays as needed Ability to handle cash and process cash transactions Ability to communicate in person, on the phone, and through electronic channels Ability to use a computer frequently, including typing and sustained attention to a monitor Ability to walk and stand for extended periods of time Ability to lift up to twenty (20) pounds Preferences Bachelor’s degree Life Insurance License One year of cash‑handling, banking, and/or customer service experience Skills and Competencies Adherence to policies, procedures, and guidelines Assistance with digital banking offerings Ability to handle multiple priorities simultaneously Oversight of large sums of cash Excellent relationship‑building skills Strong communication and customer focus Compensation Pay ranges are job specific and are provided as a point‑of‑market reference. Target information for the Metropolitan Statistical Area Market Range is: Minimum $43,814.19 USD, Median $52,402.00 USD. This role is eligible to participate in a commission incentive plan and a formulaic incentive plan, providing potential earnings based on performance against defined metrics and goals. Benefits Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Location Full time – Mims, Florida Equal Opportunity Employer Including disabled and veterans. #J-18808-Ljbffr