Customer Service Analyst

US Department of State

Job Title

Passport Services Customer Service Specialist

Job Description

Develops customer service programs, policies, and operating methods and procedures for the Passport Services Directorate. Collects and analyzes customer suggestion and complaints, recommending courses of action, and implements approved recommendations where appropriate. Recommends customer service program goals and objectives, drafts operating procedures and participates in agency/center customer service planning. At the GS-12 level, the incumbent performs essentially the same duties as outlined above; however, the scope and complexity of assignments are of less responsibility and independence and receive closer supervision than at the GS-13 level.

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Customer Service Analyst in Washington DC vacancy

Mathematical Statistician
$121.79k
...position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Trade, Operations Directorate,... ...of America and to exemplify the CBP Core Values of Vigilance, Service to Country and Integrity. Learn more about CBP's mission, core...
Suggested
Permanent employment
Full time
Temporary work
Part time
For contractors
Internship
Work at office
Local area
Work from home
Customs and Border Protection
Washington DC
2 days ago
Estimating and Pricing Specialist
Title- Estimating and Pricing Specialist Location- Everett/Renton WA Responsibilities: The ideal candidate will be responsible for appropriately evaluating develops estimates and prices from technical requirements through the design, build, and aftermarket support...
Suggested
Work experience placement
ACL Digital
Washington DC
5 hours ago
Statistician
$93k - $118k
Statistician The Insurance Institute for Highway Safety (IIHS) seeks a Statistician to answer practical questions about how to improve safety on the roads and to support other researchers in this work. The position may be based in Arlington or Ruckersville, Virginia...
Suggested
Full time
Work at office
Remote work
Visa sponsorship
Work visa
Insurance Institute for Highway Safety / Highway Loss Data I...
Arlington, VA
9 hours ago
Pricing & Revenue Analyst
$100k - $120k
...Title: Pricing & Revenue Analyst Type: Direct Hire Located: Washington, DC Compensation: $100k-$120k Benefits: This position... ...for business stakeholders Corporate or Professional Services Background Experience within a professional services organization...
Suggested
Permanent employment
Local area
Addison Group
Washington DC
3 days ago
Pricing Manager
$120k - $145k
...cost proposals and/or financial operations. Bachelor’s degree in a related field. Experience developing cost/pricing volumes for IT services contracts at the federal government level. Familiar with Federal government regulations relating to contracting such as FAR, DFAR,...
Suggested
Full time
Contract work
Temporary work
Work experience placement
For subcontractor
Remote work
Abacus Technology Corporation
Chevy Chase, MD
4 days ago
Senior Pricing Analyst - Government Contracts
$100.21k - $120.94k
Silver Spring, MD / United StatesAltarum Institute - Finance/Accounting /Full-time /RemoteAt Altarum, we’re driven by a simple but powerful mission: improving the health of individuals with fewer financial resources and populations underserved by the healthcare system. ...
Price work
Full time
Contract work
For subcontractor
Local area
Remote work
Flexible hours
Altarum
Silver Spring, MD
4 days ago
Pricing Analyst V
...continuous innovation for our government customers, in both the US and abroad. Our... .... Trusted. SPA is seeking a Sr. Pricing Analyst responsible for defining, developing, evaluating... ...contract pricingExperience with professional services or systems development...
Contract work
Work at office
Flexible hours
Systems Planning and Analysis
Alexandria, VA
4 days ago
Sr. Pricing Analyst
$93k - $141.75k
Worker TypeRegularJob DescriptionSummaryThe Sr. Pricing Analyst supports the development and execution of cost and pricing strategies... ...modeling, and documentation that align with business objectives and customer requirements.Position ResponsibilitiesProposal Pricing...
Permanent employment
Full time
Contract work
Work experience placement
For subcontractor
Work at office
AeroVironment
Arlington, VA
4 days ago
Pricing Analyst
$80k - $110k
...LLP is currently recruiting for a Pricing Analyst to join our Strategic Pricing team. This... ...team members, attorneys, and business services colleagues, this role contributes to the... ...and delivering responsive, high-quality customer service in a high-volume environment.Support...
Temporary work
Work at office
Local area
Shift work
Arizona Staffing
Washington DC
2 days ago
Pricing Analyst
$70k - $85k
...Pricing Analyst — CleanChoice EnergyCleanChoice Energy, a national renewable energy company that empowers people and businesses to cut... ...Pricing and sits at the intersection of wholesale supply costs and customer-facing pricing: translating energy, capacity, ancillary, and...
Price work
Work experience placement
CleanChoice Energy
Washington DC
5 days ago
Transfer Pricing Manager
$99k - $266k
...Transfer Pricing Manager At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions. In transfer...
Local area
PwC (US)
Washington DC
3 days ago
Pricing Analyst
...detail-oriented and analytical Pricing Analyst to support the development of competitive... ...strategies align with company objectives and customer requirements. The ideal candidate will... ...and work scopes, including products and services. Support the development of...
Contract work
Sincerus Global Solutions, Inc.
Arlington, VA
3 days ago
Sr. Pricing Analyst
$75k - $90k
...Place to Work® Fortune Best Workplaces in Financial Services & Insurance Sr. Pricing Analyst PRIMARY PURPOSE OF THE ROLE: To analyze and handle... ...various pricing models as requested. Provides superior customer service and support to business/management strategies....
Temporary work
Local area
Remote work
Flexible hours
Sedgwick
Washington DC
4 days ago
Pricing Specialist
...that delivers design, supply chain and logistics expertise to customers at every stage of a product's lifecycle. Our employees have a front... ...to apply for a posted position contact our Human Resources Service Center at (***) ***-****. As a leading global technology distributor...
Permanent employment
Full time
Temporary work
Work experience placement
Seasonal work
Live in
Work at office
Work visa
Flexible hours
Avnet
Washington DC
2 days ago
Quotations Specialist
$65k - $89k
...Specialist is responsible for establishing relationships with customers and vendors to secure pricing positions for bids. Responsible for... ...accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a...
Full time
Contract work
Temporary work
For contractors
Work at office
Flexible hours
Rexel
Capitol Heights, MD
4 days ago
Pricing Manager
$141k - $190k
...to excellence, innovation, and the seamless delivery of legal services. We harness innovative technology and exceptional talent to meet... ...will collaborate with, and help develop as necessary, Pricing Analysts in connection with reporting, modeling, and financial analysis...
Full time
Local area
Worldwide
Flexible hours
King & Spalding
Washington DC
1 day ago
Pricing Analyst
$68k - $82.3k
...Purpose of Position Pricing analysts are responsible for leading the implementation of robust forecasting, contract strategies, deals... ...agreements for major oil accounts, internal, and external customers. • Demonstrate proficiency in navigating all internal and external...
Contract work
Work experience placement
Work at office
Local area
Worldwide
Vontier
Washington DC
2 days ago
Pricing Analyst
$75k - $90k
...Pricing Analyst Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes. Our exceptional... ...to provide attorneys and clients with the highest-quality customer service by becoming a subject-matter expert in all pricing related...
Work at office
Local area
Flexible hours
Gibson Dunn
Washington DC
3 days ago
Senior Pricing Manager
$150k - $185k
...capability to perform at the highest pricing analyst level Knowledge, Skills and Abilities... ..., productivity, decision-making, customer experiences, business outcomes, or operational... ...Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment...
Hourly pay
Contract work
Local area
Remote work
Amentum
Washington DC
3 days ago
Credit Risk Analyst
$98k - $163k
...economics, mathematics, statistics or in a related field.Three (3) to Five (5) Years of experience in financial data analysis / financial services consulting. Demonstrated experience in developing statistical, econometric and/or cash flow models in the credit analytics space...
Full time
Work at office
Flexible hours
3 days per week
Guidehouse
Arlington, VA
2 days ago
Pricing Analyst
...is seeking approval to recruit a Pricing Analyst to increase the Pricing Department's... ...competitiveness, affordability, profitability, customer requirements, and performance risk.... ...combination of relevant education, military service, federal contracting experience,...
Full time
Contract work
For subcontractor
Manhattan Strategy Group
Bethesda, MD
4 days ago
Senior Pricing Analyst
$86k - $126k
...Eaton's Aerospace Division is seeking a Senior Pricing Analyst to join our team! This will be a hybrid position based at either the... ...profit maximization. Work cross-functionally with Contracts, Customer Service, and Finance teams to support customer fact-finding, audits,...
Permanent employment
H1b
Local area
Relocation
Visa sponsorship
Eaton
Beltsville, MD
5 days ago
Senior Credit Risk Analyst Consultant, USG
$70 per hour
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally... ...Group (Dexis) requires the support of a Senior Credit Risk Analyst to engage in complex credit risk assessment and transaction...
Overseas
Dexis Consulting Group
Washington DC
1 day ago
Credit Risk Advisor
Company DescriptionProSidian is a Management and Operations Consulting Services firm that delivers value to clients through tailored solutions grounded in industry-leading practices. ProSidian provides enterprise services/solutions for Risk Management, Compliance, Business...
Full time
Contract work
Temporary work
For contractors
Work at office
Remote work
Flexible hours
Prosidian Consultng
Washington DC
3 days ago
Biostatistician
...Performance, psychological, and social programs. Serve as a key analyst and recognized professional authority performing scientific... ...accommodations by contacting a telecommunications relay service by dialing 711 for direct access and assistance (tty)....
Contract work
For contractors
For subcontractor
Worldwide
Loyal Source
Washington DC
3 days ago
Senior Biostatistician
Description Venesco LLC is seeking a Senior Biostatistician to provide statistical leadership for clinical and nonclinical studies by designing statistical methodologies, developing analysis plans, interpreting data, and supporting regulatory interactions and submissions...
Venesco
Washington DC
1 day ago
STATISTICIAN
...below. For the GS-07: To qualify for the GS-07, you must have one year of specialized experience at the GS-05 level in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the particular...
US Federal Trade Commission
Washington DC
4 days ago
Statistician
Job Description Job Description *Position is Subject to Contract Award POSITION DESCRIPTION: Description of Duties: ~ Provide statistical analysis to inform management decisions. ~ Statistically analyze spatial and temporal variability in processes experienced...
Contract work
Think Tank, Inc.
Washington DC
28 days ago
Statistician
...level. Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level GS-12in the Federal Service. Examples of qualifying specialized experience for the GS-13 include: Applying quantitative and qualitative statistical...
Full time
Work at office
Local area
Occupational Safety and Health Administration
Washington DC
1 day ago
Recent Graduate Mathematical Statistician
...completion of the program and at the agencys discretion the appointee may be converted to a term or permanent position in the competitive service. For more information click Pathways Programs. Duties The duties described are for the GS-09 level. At the GS-07 level...
Permanent employment
Full time
Apprenticeship
Seasonal work
Work at office
Local area
Trial period
Bureau of Labor Statistics
Suitland, MD
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Analyst. Be the first to apply!