Office Manager

Job Description

Job Description

We are looking for a dependable and organized Office Manager  to help run the day-to-day operations of our service company. This position requires strong communication skills, attention to detail, and the ability to stay organized while handling multiple tasks throughout the day.

The Office Manager will be responsible for answering phone calls, emails, and text messages from customers, scheduling and booking appointments through our Housecall Pro system, and helping manage technician routes to keep jobs running smoothly and on time.

Additional responsibilities include collecting payments for invoices, tracking labor and material costs for jobs, collecting and verifying accurate employee timesheets for payroll, and assisting the company owner with office, scheduling, customer service, and administrative tasks as needed.

Responsibilities include:

• Answer customer phone calls, emails, and text messages
• Schedule and book appointments in Housecall Pro
• Manage and coordinate technician routes
• Communicate with customers regarding scheduling, updates, and payments
• Collect payments for completed invoices
• Track labor and material costs for jobs
• Collect and review timesheets for payroll accuracy
• Assist the company owner with daily administrative tasks
• Help keep the office organized and running efficiently

Ideal candidate:

• Organized, reliable, and detail-oriented
• Good communication and customer service skills
• Comfortable using computers, scheduling software, email, and texting
• Able to multitask in an office environment
• Experience with Housecall Pro or similar service software is a plus
• Administrative or dispatching experience is a plus

Job Type: Full-time
Schedule: Monday through Friday

Work Location: In person