Office Assistant

Axelon

Amityville, NY

Summary:

Location: Amityville

Employment Type: Full-Time

Responsibilities:

Answer incoming phone calls and assist current and prospective customers.
Collect and enter customer and job information into Excel.
Keep customer records up to date for estimates, booked jobs, and inquiries.
Submit Certificates of Insurance (COIs) for jobs that require them.
Email past customers every 15 days requesting reviews.
Prepare daily paperwork for local and long-distance moves, including:
- Orders for Service
- Bills of Lading
- Storage Contracts
- Inventory Forms
Label and prepare direct mail advertisements for distribution.
Track monthly storage charges and process customer credit card payments.
Prepare storage confirmation letters and charge breakdowns for inbound storage customers.
Track daily IFTA mileage for IRP trucks and maintain quarterly and annual mileage reports in Excel.
Create and print labels for customer folders.
Record cash receipts and office expenses in Excel.
Monitor office inventory and reorder supplies as needed.
Assemble estimate folders with all required materials for estimators.

Requirements:

Minimum 2 years of office administrative experience
Minimum 2 years of experience with Microsoft Excel
Minimum 2 years of experience with Microsoft Word
Familiarity with using a Type Writer
Strong organizational and multitasking skills
Excellent communication and customer service skills
High attention to detail and accuracy
Ability to work independently and prioritize tasks

Preferred Skills:

Experience using a CRM or office management software.
Experience in the moving, transportation, logistics, or storage industry is a plus.

Apply

Vacancy posted 2 days ago

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