Service Coordinator

Principal Accountabilities/Responsibilities: Posts account adjustments (calculate drop adjustments according to policy). Processes payments, provide billing customer service, assist students with account inquiries. Upload financial contracts and Radius applications. Maintain business office fax, business office email, and google texting for all students. Enter student ACH information. Assist students with completing the FAFSA, MPN, & Loan Entrance Counseling. Provide financial aid customer services and assist with federal aid and scholarship inquiries. Primary contact for all student phone calls and walk-ins. Process student disbursement letters and exit counseling. Performs related accountabilities/responsibilities as required or directed. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Minimum Qualifications Knowledge/Education Technical School Business/Accounting Certificate or High School Diploma (GED/HiSET) or related on-the-job experience. Experience Computer skills, basic math, knowledge of spreadsheets, bookkeeping software and customer service experience Licensure, Registration, Certification N/A Desired Qualifications Knowledge/Education Bachelor’s Degree in Accounting or equivalent preferred and 2 years’ experience in accounting and or bookkeeping. Experience Computer skills, basic math, knowledge of spreadsheets, bookkeeping software and customer service experience Licensure, Registration, Certification N/A Physical Requirements Work requires little or no physical effort. Lifting or performing other work requiring light physical exertion (up to 30 pounds) is intermittent (not a routine part of the job) and secondary to the job. Environmental Conditions Work is performed under basically normal working conditions as in a standard office environment. #J-18808-Ljbffr