Entry-Level IT Service Desk Technician

The University of New Mexico (UNM) IT ServiceDesk is seeking an IT Support Tech 1 to provide phone-based and in-person support to students, staff, faculty, and affiliates. This entry‑level role focuses on customer service and self-service assistance, supporting operations during university closures. You will join a collaborative team of SMEs, assist with ITSM tools such as Cherwell or ServiceNow, and contribute to training materials and process improvements. #J-18808-Ljbffr The University of New Mexico