Computer Support Specialist

Health Advocates Network is currently seeking a Computer Support Specialist to work at a facility in Albany, NY. These are registry positions with our company. Pay Rate: $20 / hour Shift details: 8 hrs - 8 AM to 5 PM Minimum Candidate Qualifications: a. Proof of eligibility to work in NYS. b. Three (3) years of customer service experience Job Description and Required Services: Duties include, but are not limited to, the following: Search computer records/databases and interpret them in connection with inquiries Evaluate documentation submitted in connection with inquiries and provide solutions Draft accurate and professional emails in response to inquiries Respond to inquiries in a prompt and courteous manner Work in a high-volume, fast-paced environment Have a keen attention to detail Notes: This position is 100% on-site. Telecommuting is not permitted. The Department does not provide parking, but the office is accessible by mass transit. Submission Requirements: Candidates that meet the mandatory minimum qualifications and are interested in this position must submit the following: a. Resume Benefits: Medical Dental Vision Term Life Short-Term Disability Coverage 401K Health Advocates Network, Inc. is an equal opportunity employer. All qualified applicants shall receive consideration for employment without regard to any legally protected basis under applicable federal, state or local law, except where a bona fide occupational qualification applies. EOE including Veterans/Disability #J-18808-Ljbffr