Computer Support Specialist

Health Advocates Network is currently seeking a Computer Support Specialist to work at a facility in Albany, NY. These are registry positions with our company.


Pay Rate: $20 / hour


Shift details:

• 8 hrs - 8 AM to 5 PM

1. Minimum Candidate Qualifications:
The candidate must have a minimum of:
a. Proof of eligibility to work in NYS.
b. Three (3) years of customer service experience
2. Job Description and Required Services:
Duties include, but are not limited to, the following:
• Search computer records/databases and interpret them in connection with inquiries
• Evaluate documentation submitted in connection with inquiries and provide solutions
• Draft accurate and professional emails in response to inquiries
• Respond to inquiries in a prompt and courteous manner
• Work in a high-volume, fast-paced environment
• Have a keen attention to detail
Notes:
*This position is 100% on-site. Telecommuting is not permitted.
*The Department does not provide parking, but the office is accessible by mass transit.
3. Submission Requirements:
Candidates that meet the mandatory minimum qualifications and are interested in this position must submit the following:
a. Resume


Benefits:
-Medical
-Dental
-Vision
-Term Life
-Short-Term Disability Coverage
-401K


If interested, please apply through this job post. You may fax a copy of your most recent resume to 877-858-623. If you have any questions, please feel free to call at View phone number on click.appcast.io and ask to speak with Queyara (Monday-Friday 8:30 AM-5:00 PM PST).