Office Manager

Office Manager <\/b>
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Leominster, MA (Onsite) | Full -Time | $71,000 – $90,000/year
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A leading food manufacturing company <\/b> is seeking an experienced Office Manager <\/b> to oversee HR, customer service, and accounting operations. This hands -on role ensures smooth daily administration, regulatory compliance, and coordination across multiple departments in a fast -paced production environment.
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The ideal candidate has a background in food manufacturing <\/b> , exceptional organizational and communication skills, and a proven ability to manage HR processes, customer relationships, and financial operations efficiently.
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Position Overview <\/b>
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The Office Manager <\/b> is responsible for leading administrative, human resources, and accounting activities to support business operations. This position reports directly to senior leadership and plays a critical role in maintaining efficiency, compliance, and customer satisfaction.
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Key Responsibilities <\/b>
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Human Resources & Compliance <\/b>
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• Administer employee benefits, open enrollment, workers’ compensation, and leave programs.
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• Manage onboarding and offboarding, including safety training and documentation.
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• Maintain employee files and ensure compliance with all state and federal labor laws.
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• Process payroll, manage timekeeping, and handle wage adjustments.
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• Monitor employment law updates and implement policy changes.
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• Support employee relations, performance management, and HR documentation.
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  Customer Service & Office Administration <\/b>
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  • Serve as the main point of contact for customers, providing timely, professional support.
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  • Enter and confirm customer orders; coordinate with production and shipping to meet delivery deadlines.
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  • Manage order tracking, invoicing, and resolution of any discrepancies.
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  • Oversee office communications, mail, supplies, and vendor relationships.
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  • Maintain company vehicle fleet compliance and manage insurance documentation.
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  • Track company assets and maintain accurate records.
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    Accounting Oversight & Support <\/b>
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    • Supervise day -to -day accounting functions and provide backup for AP/AR.
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    • Support monthly reconciliations, reporting, and audits.
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    • Assist with budgeting and cost analysis as needed.
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      Requirements <\/h3>

      Qualifications <\/b>
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      • 5+ years <\/b> of experience in office management, administration, or HR (preferably in food manufacturing <\/b>).
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      • Strong understanding of HR compliance, payroll processing, and accounting practices.
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      • Excellent organizational, multitasking, and interpersonal skills.
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      • Proficiency with Microsoft Office Suite and ERP/accounting systems.
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      • High school diploma or equivalent required; college coursework preferred.
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        Benefits <\/h3>

        Compensation & Benefits <\/b>
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        • Salary: <\/b> $71,000 – $90,000/year (commensurate with experience)
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        • Health, Dental, and Vision Insurance
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        • Paid Time Off (PTO) and Sick Leave
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        • Paid Holidays
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        • 401(k) with Company Match
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        • Life Insurance and Short -Term Disability
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        • Annual Bonus
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