Drive Thru Operator

Job Description

Job Description

General Purpose:
The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it.

Essential (primary) Functions:
The primary responsibility of the drive-thru operator is to sell and service each drive-thru guest within 3 minutes or less by administering the 7 steps to Drive-thru while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security, cash and company policy requirements.

Secondary Functions:
Any and all other tasks assigned

Essential Physical Requirements:

• Good vision, general and close

• Good hearing

• Manual Dexterity

• Standing, bending, stretching and walking throughout shift

• Push and pull heavy objects

• Lift and carry 30 pounds

• Maintain good personal hygiene/uniform

Essential social & Mental Requirements:

• Able to use computer register

• Basic reading, writing and math skills

• Retain verbal requests

• Good verbal skills

• Able to work shift work

• Retain menu item information

• Able to market the menu

• Able to handle guest complaints

• Works well with others

• Able to count change

• Maintain composure while under stress

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