Front Desk Receptionist

Job Description

Job Description

Project Chesapeake provides quality addiction treatment, behavioral health therapy, and treatment for individuals with a dual diagnosis. We are seeking a highly motivated, organized, & reliable full-time Front Desk Receptionist to join our team! 

Our mission is to provide an opportunity for individuals to learn how to live a positive, sober lifestyle while empowering them to make changes that will lead to successful, independent living. 

Job Responsibilities include:

• Welcome visitors / clients by greeting them, in person or on the telephone in a professional & timely manner. 
• Answer incoming phone calls from clients, referral sources, etc. in a professional manner. 
• Calling clients to schedule appointments, confirm appointments, etc.
• Coordinate scheduling for assessments & follow up appointments using EMR system, Microsoft Outlook, & Microsoft Teams. 
• Create new client charts & obtain all necessary information to schedule appointments. 
• Verify initial insurance authorization for Medicaid & obtain all necessary private insurance information to work with our billing team to verify private insurance. 
• Collect & log any client payments for private insurance. 
• Assist with specimen collection as needed. 
• Communicate with other team members in a respectful & timely manner to ensure great client care. 

Qualifications include:

• Prior experience with administrative duties
• Computer literate 
• Prior experience working in EMR (Electronic Medical Records) systems
• Excellent documentation & communication skills 
• Possess sound judgement, professionalism, & compassion for client care

Hours:

• Monday - Thursday from 9:00am - 5:00pm 
• Friday from 9:00am - 3:00pm 

Benefits include:

• Paid time off (PTO) 
• Optional Medical / Dental / Vision 
• Optional 401(K) with an employer match 
• Employer paid life insurance 
• Paid holidays 

Pay:

• $17.00/hr. 

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