HR Manager

Job ID: 10579318 | Amazon Commercial Services Pty Ltd

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. The HR Manager is an active member of the Operations HR team, driving and supporting cross-group initiatives. Successful candidates will have a true hands-on approach, systems theory, organizational communications, consultation skills, and analytical thinking. We are looking for a dynamic, organized self-starter to join our Human Resources department as an HR Manager. In addition, effective presentation, and persuasion skills are a must.

The HR Manager is both a strategic and hands-on role that provides full cycle Human Resources support to our Amazon Fulfillment Center. The position works alongside a larger network of HR professionals and reports to the Senior HR Manager. The role is critical in executing our people initiatives, providing great internal customer support, and driving HR functional excellence and process improvement. Successful candidates will demonstrate:

• The ability to understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company
• A true hands‑on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement
• Experience with rapid and complex changing work environment
• Coaching and mentoring at management level
• Success in creating and driving effective development, employee relations, retention and reward programs
• Being an enthusiastic team player with a strong drive to create a positive work environment
• For us, key strengths are recognized as - flexibility, fantastic communication skills and huge amounts of drive
• The ability to be comfortable with high volume workload and not be afraid to "roll up your sleeves"
• A strong solutions focus and be comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions
• Strong internal and external customer service focus
• The ability to manage multiple priorities simultaneously - orientated on results
• Bias for action, strong work ethic, and desire to achieve excellence
• Must be able to interface at all levels of the organization
• Passion for innovative HR solutions, process improvement, transformation and change management (leveraging AI where it matters)
• Excellent organizational and interpersonal skills

Basic Qualifications

• 5+ years of human resource generalist experience
• Bachelor's degree in Human Resources Management or a related field
• Experience as a human resource generalist
• Experience supporting hourly employee client groups (warehouse/distribution, manufacturing, or call center environments)
• Knowledge of Australian Employment Law

Preferred Qualifications

• Experience working in a fast-paced and ambiguous environment
• Excellent communication skills, both verbal, written and interpersonal

Acknowledgement of country

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.