Training & Development Manager

Description

WHO WE ARE

ODW Logistics is a people-focused and customer-driven third-party logistics (3PL) provider committed to delivering seamless end-to-end supply chain solutions. Our extensive range of services include supply chain design and innovation, warehousing, efficient distribution and fulfillment, freight brokerage, transportation management, and specialized e-commerce fulfillment solutions.

Job Description

The Training & Development Manager is responsible for designing and delivering standardized hourly warehouse orientation and training programs across ODW Logistics facilities that ensure all team members - both new and existing - have the knowledge, skills, and confidence to perform their jobs safely, efficiently, and consistently. These enterprise-wide programs drive strong performance, improve retention, and support long-term business success.

• Design, develop, organize, and manage a curriculum of standard training programs that support hourly associate onboarding and on-the-job skill development.
• Ensure training programs are consistent with legal requirements and promote positive, engaging employee engagement and delivery across all sites.
• Partner with Operations, Safety, Quality, and HR leaders to define training requirements by role, site, shift, customer, equipment type, and operational process.
• Collaborate with Operations and Division Leaders to identify training needs, develop strategies and schedules, and align training programs with business goals.
• Responsible for the instructional design of training materials and ancillary documents (slides, workbooks, handouts, facilitation guides, etc.) utilized during training delivery.
• Implement standards for training completion, documentation retention, sign-offs, certifications, and compliance tracking across distribution centers.
• Evaluate training effectiveness through associate feedback, leader input, onboarding surveys, quality/safety trends, turnover data, and time-to-productivity measures.
• Ensure project objectives are identified, reported and managed and that post implementation reviews achieve successful delivery to ensure improvements can be made for future projects
• Conduct needs assessments through interviews, workflow analysis, and site visits to identify gaps and recommend process or performance improvements.
• Support leadership development by equipping supervisors and managers with tools and training to coach, train, and sustain team performance.
• Lead continuous improvement of hourly onboarding and training standards by incorporating associate feedback, operational needs, audit findings, and best practices.
• Ensure training programs reinforce ODW's values, safety culture, associate engagement, and expectations for performance, attendance, quality, and teamwork.
• All other duties as assigned

MINIMUM QUALIFICATIONS

These may be representative, but not all-inclusive of those commonly associated with this position. We encourage you to apply, even if you don't meet every qualification.

Education & Experience

• Bachelor's degree in business administration, education, human resources, continuous improvement, supply chain or equivalent education/work experience preferred
• 5 years of proven education and training experience from a similar role
• 3+ years of proven management experience
• Experience building or standardizing training materials, checklists, SOPs, learning paths, or onboarding programs across multiple sites preferred.
• Adaptable and comfortable spending time on the warehouse floor to understand work processes and training need
• Proficiency in skills management and workforce qualification platform
• Proficiency in Microsoft Office tools preferred

Capabilities

• Adaptable and partner-minded
• Ability to facilitate and lead teams through coaching, training, and empowerment
• Strong ability to build simple, consistent, and scalable training standards across multiple warehouse environments.
• Ability to partner effectively with Operations, HR, Safety, Quality, and site leadership
• Excellent verbal and written communication skills
• Time management and planning skills

Physical and Mental Requirements

While performing the duties of this job, the employee requires the ability to:

• Hear, read and comprehend, write and communicate
• Continuously grasp and handle objects and work around moving machinery
• Regularly stand, walk, bend, squat/kneel, twist/turn or reach
• Spend 50% of time on warehouse floor in fast-paced environment
• Focus (with or without corrective lenses) to see close and distant, along with depth perception capabilities

The physical demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary Pay Grade Level 16

Salary Range $71.250 to $95,000

OUR VALUES

Pillared on our core values, we strive for collective growth and reaching our highest potential. We are dedicated to helping our teammates experience fulfillment through their individual strengths and innovative ideas.

Respect | Give and it will be given.

We treat others as we want to be treated. We cannot control events, but we can control our response. We build respect through honesty, fairness, and integrity.

Trust | Earned over time.

We do what we say we will do. We are clear, direct, and honest. We seek to understand and be understood.

Team | Accomplish more together.

We work hard toward a common goal. We desire to make everyone successful. We achieve the best results as a team.

Opportunity | Realize your potential.

We believe all people have significance and potential. We understand work and life are integrated and we value both. We strive to make an impact in the world around us.

EQUAL OPPORTUNITY EMPLOYER

ODW Logistics is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at ODW Logistics are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. ODW