Part Time Receptionist

Job Description

Job Description

Mode Comfort & Air Quality is seeking a friendly, organized, and dependable Part-Time Receptionist/Office Assistant to serve as the first point of contact for our customers. Hours are 12-6pm Monday through Friday (30 hours per week).

Responsibilities

• Answer incoming phone calls in a professional and courteous manner
• Schedule service, maintenance, and installation appointments
• Assist customers with questions and direct calls to the appropriate team members
• Confirm upcoming appointments and update schedules as needed
• Enter and maintain accurate customer information in company software
• Assist with filing, data entry, and general office tasks as assigned by the Office Manager
• Maintain a clean and organized reception area
• Provide exceptional customer service to all customers and visitors

Qualifications

• Excellent verbal and written communication skills
• Strong customer service skills and a friendly, professional demeanor
• Ability to multitask and stay organized in a busy office environment
• Basic computer proficiency, including email and data entry
• Reliable attendance and punctuality
• Previous receptionist, customer service, or office experience preferred
• Experience in the HVAC, home service, or construction industry is a plus

Work Schedule

• Part-time position
• Flexible schedule based on company needs
• Occasional additional hours may be available during peak seasons

What We Offer

• Competitive hourly pay
• Friendly, team-oriented work environment
• Opportunity for growth within the company
• Training and support provided

Mode Comfort & Air Quality is an equal opportunity employer and values professionalism, integrity, and outstanding customer service.

Mode Comfort & Air Quality is a full-service residential heating and air conditioning company based in Midlothian, Virginia, and serving the Richmond area since 2007.

Company Description

Mode Comfort & Air Quality is a full-service residential heating and air conditioning company based in Midlothian, Virginia, and serving the Richmond area since 2007.