Senior Director, Customer Success - Mid-Market & SMB
Vendelux LLC.
A leading SaaS company in New York is seeking a Manager of Customer Success to lead a team focused on mid-market and SMB customers. The ideal candidate will have 5 - 7 years of experience in Customer Success, with a proven track record in B2B SaaS. Responsibilities include coaching a team of Customer Success Managers, managing metrics for retention and expansion, and designing playbooks for onboarding and renewals. The company fosters an inclusive environment and encourages applicants from diverse backgrounds. #J-18808-Ljbffr Vendelux LLC.
Vacancy posted 1 day ago
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