Senior Customer Success Leader — Mid-Market & Enterprise
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Shopmonkey is seeking a dynamic Senior Manager of Customer Success to lead the Mid-Market and Enterprise segments. You will drive retention, adoption, and expansion while mentoring a growing team of CSMs. You’ll set KPIs, monitor health metrics, and partner with Sales, Product, and Support to deliver a seamless customer journey in a data-driven, fast-paced environment. The role emphasizes building scalable processes, leveraging health scores and usage data, and shaping playbooks for onboarding, #J-18808-Ljbffr Remote Jobs
Vacancy posted 1 day ago
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