Senior IT Help Desk Specialist - Windows/macOS Expert
Ortman Consulting LLC
Ortman Consulting LLC in Washington, DC is hiring two senior help desk specialists to support a federal agency's IT operations on Capitol Hill. You will serve as the advanced front line, deploying and troubleshooting Windows, macOS, and mobile devices. This role involves imaging, deploying endpoints, handling complex escalations, mentoring Tier I staff, and coordinating with Tier III engineering and cybersecurity teams in a security-first, Zero Trust environment. #J-18808-Ljbffr Ortman Consulting LLC
$131k - $145k
...looking for an Apple/macOS Subject Matter Expert (Computer Engineering, Senior Associate). The... ...collaboration with Service Desk Engineering, IAM,... ...8+ years in IT, endpoint engineering... ...performing engineering (not help desk) functions in... ...(macOS + Windows) with an emphasis on...SeniorWindowsFull timeContract workRemote work- ...seeking a DC Public School Technical Support specialist for a 100% onsite role in Washington,... ...District-owned desktop software across Windows and macOS, with strong customer service focus.... ...management, collaboration with IT leadership, and maintaining SLAs. #J-18...SeniorWindows
$70k - $94k
...Summary JCS Solutions LLC is seeking a Senior Help Desk Specialist to provide daily supervision and... ...areas of e-mail, directories, standard Windows desktop applications, and hardware/... ...experience in help desk operations or IT support ~ CompTIA Security+ or MCSA...SeniorWindowsFull timeContract workTemporary workWork at officeLocal area- AHU Technologies is seeking a Help Desk Technician to provide first‑line IT support for District government employees, ensuring timely resolution and strong customer service. The role covers hardware and software troubleshooting, device management, and escalation to specialized...SeniorWindows
- Title:Senior IT Customer Support Analyst, Desktop SupportKBR... ...support services while helping ensure the timely... ...expertise in Microsoft Windows, Microsoft 365, collaboration... ...and service desk personnel.Identify recurring... ...Apple MacBook devices and macOS operating systems....SeniorWindowsFull timeContract workTemporary workWork at officeLocal areaRemote workRelocationRelocation packageFlexible hours
- ...environment Serve as a senior escalation resource for... ...end-user support services Help ensure the timely resolution... ...expertise in Microsoft Windows, Microsoft 365,... ...processes, and enterprise IT environments Strong troubleshooting... ...MacBook devices and macOS operating systems...SeniorWindows
- Socket.dev is seeking a Help Desk Technician to provide first‑line IT support to District government employees, ensuring timely issue resolution and strong... ...complex issues as needed. Work involves supporting Windows 11, Microsoft 365, VPN, Active Directory, and ticketing...SeniorWindows
$32 - $40 per hour
...SUMMARY OF RESPONSIBILITIES A Senior Help Desk Technician bridges the gap... ...resolving a wide range of IT issues that effectively address... ...support to clients operating Windows and Apple environments.... ...Intune (Endpoint Manager), and macOS. Administer user accounts...SeniorWindowsHourly payWork at officeImmediate startRemote work- ...Washington, DC Our client seeks a Senior Help Desk Technician to deliver advanced... ...and VoIP (Poly phones). Troubleshoot MacOS, Windows, iOS, Android devices, and related cloud... ...Requirements: ~8+ years of experience in IT Help Desk or Technical Support. ~2+ years...SeniorWindowsHourly payPermanent employmentContract workWork at officeLocal area
$61.85k - $78k
Overview GovCIO is currently hiring a Senior IT Support Help Desk Specialist to join our team, supporting a... ...diverse operating environments, including Windows ecosystems, the O365 suite, virtual... ...processes. Mentor and provide expert coaching to junior members of the support...SeniorWindowsFull timeCurrently hiringRemote workFlexible hours- DLH in Bethesda, MD is seeking a Technical IT Support Specialist - Associate to deliver high-quality technical support to end users, including VIP personnel. You will provide hands-on and remote support for desktop and mobile environments, install security software, and...WindowsRemote work
- Chenega MIOS is seeking a VIP Help Desk Analyst to provide on-site and remote IT support for VIP federal personnel in Arlington, VA. The role focuses on high... ...problem resolution, and adherence to SLAs across Windows, M365, and network services. Ideal candidates hold DoD...WindowsRemote work
- ...as the SME for YubiKey enrollment and deployment support. The role includes developing training materials, supporting the Agency Help Desk, and providing advanced Tier 2 troubleshooting expertise. The position requires a Bachelor's degree in Information Technology and...Senior
- ...Our local government client is hiring a Senior Service Desk Technician to support their team in Washington, DC!! Responsibilities:... ...agreements. - Ability to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desktop...SeniorWindowsLocal area
- AHU Technologies Inc is seeking a Senior Service Desk Technician in Washington, DC. This hybrid position... ...technical support for standard Windows desktop applications and iOS devices. Candidates... ...to handle service requests, configure IT assets, and troubleshoot issues. The...SeniorWindows
$5,650 per month
...skilled and customer-focused Tier 2 IT Helpdesk Technician with 5+... ...Microsoft Active Directory and Windows environments. Key... ...support experience is a plus. ~ MacOS support experience is a plus.... ...Experience: Experience in IT service desk environments supporting 500+ end...SeniorWindowsContract workTemporary workWork at officeRemote work- Synchron, LLC has an exciting opportunity for a Senior Analyst to support Maritime Multi-Mission Aircraft and Programs (MPRF) at the... ...Possess expertise with the following software systems: Microsoft Windows Microsoft Project Microsoft Outlook Microsoft Excel Microsoft...SeniorWindowsContract workFor contractors
$26 - $33 per hour
...Help Desk SpecialistThe Help Desk Specialist will act as the first point of contact for technical assistance, ensuring... ..., and adherence to federal IT standards.This position requires a... ...permissionsComputer operating systems (Windows and macOS)Standard desktop applications (e.g...WindowsHourly payFull timeContract workWork at officeLocal areaRemote workWork from homeMonday to Friday- ...You have solid experience in IT support and are comfortable working... .... You are passionate about helping others, skilled at... ...management, networking, and help desk systems. How You Will Make An... ...Proficiency in operating systems (Windows/macOS), hardware (laptops, desktops,...WindowsLocal areaRemote work
$28 - $32.5 per hour
...clear structures and protocols in place, the Senior IT Support Technician will perform routine... ...Troubleshoot reported issues with Windows devices, Macbook, Chromebooks, iPads, TVs... ...player, willing to ask for (and provide!) help Willingness to “roll up your sleeves”...SeniorWindowsHourly payFull timeTemporary workLocal areaImmediate startFlexible hoursDay shift- ...NEFCO is seeking a motivated and experienced IT Support & Network Analyst to join our IT... ...Support & Escalation Provide Tier 2 help desk support, serving as an escalation point... ...Technical Skills: Proficiency with Windows Operating Systems. Experience with VoIP...SeniorWindowsWork at officeRemote work
- Custom Software Systems, Inc. (CSS) in Washington, DC seeks an experienced IT Help Desk Specialist to support a federal environment with Windows, macOS, and enterprise endpoint expertise. You will deploy images, manage AD/Entra ID, and coordinate with Security teams to...Windows
$130k - $180k
Senior Member of the Technical Staff - Customer Technical Support ABOUT... ...their life‑cycle and help them successfully reach their... ...Support Customers Considered as expert in some areas of products May... ...Gitlab). Experience in Linux and Windows host environments....SeniorWindowsLocal areaFlexible hours- Ortman Consulting is hiring two senior help desk specialists (2 openings) to support a federal legislative-branch agency's IT operations on Capitol Hill in Washington, DC. This... ...: deploying and troubleshooting Windows, macOS, and mobile devices; resolving the most...WindowsPermanent employmentH1b
- ...We are seeking a Senior End User Computing (EUC) Support Engineer to provide... ...including digital displays, VoIP/desk phones, webcams, and audio/video equipment... ...Autopilot. Strong knowledge of Windows OS administration; working knowledge of macOS. Solid understanding of Active...SeniorWindowsFull timeContract work
$18 - $20 per hour
...The Opportunity RCG is seeking a Help Desk Tier I Specialist to support an ongoing federal contract... ..., meetings, conferences, and IT asset inventories ~Create, update... ...Directory Users and Computers ~Microsoft Windows operating systems ~MacOS operating systems ~Dell desktop...WindowsHourly payOngoing contractFull timeWork at officeRemote workHome officeMonday to FridayShift work- Position Overview Rapid Strategy is seeking an experienced IT Help Desk Specialist to support a federal customer in Washington, DC. This position provides advanced Tier II desktop support across Windows, macOS, and mobile platforms while supporting enterprise endpoint...WindowsPermanent employmentCasual workH1bWork at officeMonday to Friday
- ...Custom Software Systems, Inc. (CSS) is seeking an experienced IT Help Desk Specialist to support our client in Washington, DC. This is an... ...opportunity for a customer-focused IT professional with strong Windows, macOS, and enterprise endpoint support experience to join a...WindowsPermanent employmentTemporary workRemote work
- ...security engineering professional for a full-time, hybrid position focused on imaging, patching, and endpoint management across Windows and macOS. A Top Secret clearance is required, with duties spanning engineering design, validation, and remediation within defense and...SeniorWindowsFull time
- ...Quadrant, Inc. in Falls Church, VA seeks a Help Desk Tier II professional to support desktop and laptop users and engage with high... ...Trust are required. Requirements include 4+ years in enterprise IT support, Windows 7/10 expertise, Active Directory, and a Bachelor's degree or...SeniorWindows
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