Project Coordinator

Role Description

ICF is seeking a Project Coordinator to support the efforts of the PSA Audit Project, in support of the Office of Refugee Resettlement, Administration for Children and Families (ACF), US Department of Health and Human Services (DHHS) program. The PSA Audit Project Coordinator will provide project management, development and maintenance of deliverable trackers, coordination and administrative support to ensure the program achieves deliverables of the contract through research and synthesis of information, meeting and logistical support, and development of processes. The successful candidate will be a self-starter, comfortable working independently, excellent organizational skills and have broad knowledge of information gathering and synthesis. This position is guaranteed only through October of 2026. This role is fully remote. Travel to client sites or ICF offices may be required, but will be minimal.

Key Responsibilities

• Generate and maintain operational tracking logs and reports (Excel/Smartsheet), ensuring accurate, timely, and audit-ready records.
• Organize, maintain, and process consultant paperwork.
• Manage the project’s mailbox.
• Complete travel authorization requests and associated costs, ensuring accuracy, completeness, and alignment with internal policies and budget guidelines.
• Maintain shared repositories (SharePoint/Teams) by managing folder structures, permissions, uploads, secure link access, and version control.
• Review, organize, and synthesize audit documentation and supporting materials for evaluation of compliance with federal standards.
• Utilize Excel and Microsoft PowerApps to create audit reports for clients.
• Complete quality assurance checks on reports before submitting for client approval.
• Work with various members of the project team to create timelines, schedules, and oversee progress to make sure deliverables are met on time.
• Support the team’s research and evaluation efforts and assist with tasks as needed, including conducting analysis, and responding to client requests for information.
• Assist with project operations, including but not limited to ensuring the timely processing of project related deliverables and implementing ways to streamline processes.
• Support process improvement by documenting SOPs, streamlining workflows, and recommending enhancements to improve efficiency and compliance.
• Provide onboarding and operational support to new team members and assist with training on tools and standard processes.
• Assist in reviewing and synthesizing data for monthly and other contractual reporting periods.
• Provide day-to-day support for any relevant tasks and project deliverables including, but not limited to virtual platform support, scheduling and taking notes in meetings.
• Complete other duties as assigned by project leadership.

Qualifications

• Bachelor’s degree from an accredited institution. (Substitution: Associate degree and 3 years of relevant experience).

Preferred Qualifications

• Bachelor’s degree in social work, or a related human services area from an accredited institution.
• Knowledge of Smartsheet and Power BI.
• Experience working under a government contract.
• Basic research or data analysis skills.
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Teams) and SharePoint.

Professional Skills

• Exceptional writing and research skills and the ability to convey thoughts and ideas clearly and succinctly.
• Ability to be flexible, prioritize, manage multiple activities simultaneously, and maintain high-quality results in a fast-paced, changing environment.
• Strong team player with the ability to take initiative and work well independently or with a team.

Pay Range

The pay range for this position based on full-time employment is: $55,665.00 - $94,631.00.