Sap Customer Relationship Management Consultant
Conviso Inc.
Conviso Inc is hiring SAP CRM Support Specialist role, this is a 100% REMOTE set-up position & comes with benefits, 401K & some accrued PTO. The Ideal Candidate would serve as a functional subject matter expert for SAP CRM Grantor environment.
Title: SAP CRM Support Specialist
Location: Remote - EST Hours
Clearance: Public Trust Eligible
Key Responsibilities
• Review and assess current-state SAP CRM Grantor documentation, processes, configurations, and functionality.
• Conduct business process analysis and design reviews to identify gaps, risks, and potential upgrade impacts.
• Identify and document mission-critical Grantor functionality, customizations, interfaces, and data integration dependencies.
• Analyze potential issues and challenges associated with SAP CRM and technical upgrades.
• Support upgrade planning, test strategy, test planning, and business readiness activities.
• Collaborate with SAP functional, technical, integration, reporting, and testing teams.
• Document findings, recommendations, dependencies, risks, and required remediation activities.
• Support stakeholder discussions and ensure business requirements and functional impacts are accurately captured.
Required Skills & Experience
• 8+ years of SAP CRM functional experience.
• Strong hands-on knowledge of SAP CRM, preferably SAP CRM Grantor functionality.
• Experience with business process analysis, functional documentation, and solution/design reviews.
• Experience supporting SAP upgrades, modernization, migration, or technical transformation projects.
• Strong understanding of SAP interfaces, integrations, customizations, and data dependencies.
• Experience with test planning, UAT, and upgrade readiness activities.
Desired Skills & Domain Experience
• Federal/Government project experience preferred.
• Direct experience with Grantor Management / Grants Management environments.
• Experience with SAP ECC and/or SAP S/4HANA.
• Experience supporting large-scale SAP technical upgrades.
• Familiarity with SAP reporting, BOBJ/WebI, and downstream system dependencies.
• SAP CRM or related SAP certification is a plus.
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