Human Resource Generalist

Benefits:

• Company parties
• Competitive salary
• Opportunity for advancement
• Paid time off

HomeWell Care Services is seeking an experienced Human Resources Generalist to take an active role in recruiting, employee relations, performance management, compliance, onboarding, payroll, and day-to-day HR operations.

This is not an entry-level HR position.

The ideal candidate has several years of hands-on human resources experience and is comfortable independently managing employee issues, advising management, recruiting in a high-volume environment, documenting corrective action, and navigating California employment requirements.

This position requires someone who can move beyond administrative HR support and exercise sound professional judgment when handling real-world employee situations.

Key Responsibilities

Recruiting & Workforce Management

• Manage full-cycle recruiting from job posting through hire.
• Recruit, screen, interview, and evaluate candidates.
• Maintain an active candidate pipeline for high-volume caregiver hiring.
• Improve recruiting sources, screening methods, interview processes, and candidate quality.
• Coordinate background checks, employment documentation, and pre-employment requirements.
• Monitor staffing needs and proactively recruit ahead of anticipated demand.
• Track recruiting metrics, including applicant volume, qualified candidates, interviews, hires, turnover, and source effectiveness.

Employee Relations

• Serve as a primary HR resource for employees and management.
• Address employee complaints, attendance issues, workplace conflicts, policy violations, and performance concerns.
• Conduct and document employee-relations investigations.
• Prepare and administer coaching, written warnings, performance improvement plans, and other corrective actions.
• Assist management with difficult employee conversations and termination decisions.
• Maintain accurate and defensible documentation of employee-relations matters.

California HR Compliance

• Maintain working knowledge of applicable California and federal employment requirements.
• Help ensure compliance with wage-and-hour requirements, meal and rest periods, overtime, sick leave, leaves of absence, workplace policies, and required documentation.
• Maintain compliant personnel records and employee files.
• Assist with unemployment claims, workers’ compensation matters, leaves of absence, and employment verification.
• Identify potential compliance concerns and escalate significant risks to leadership when appropriate.

Onboarding & Offboarding

• Manage the employee onboarding process.
• Ensure required documentation, background checks, orientation, training, and employment requirements are completed.
• Maintain accurate employee records within company HR/payroll systems.
• Manage employee separations and offboarding documentation.
• Coordinate final-pay and termination processes with management and payroll.

Performance Management

• Support managers in addressing employee performance and conduct issues.
• Develop appropriate documentation and corrective-action plans.
• Track performance issues through resolution.
• Help management distinguish between coaching, corrective action, and termination situations.

HR Administration

• Maintain personnel files and HR documentation.
• Assist with payroll and employee-record changes.
• Maintain HR reports and metrics.
• Review existing HR processes and recommend improvements.
• Assist leadership with development and implementation of HR policies and procedures.

Required Qualifications

• Minimum 4 years of progressive, hands-on human resources experience.
• Demonstrated experience handling employee relations and performance-management issues.
• Demonstrated full-cycle recruiting experience.
• Experience independently preparing or administering corrective actions and employee documentation.
• Working knowledge of California employment and wage-and-hour requirements.
• Experience with employee onboarding and separations.
• Strong documentation and organizational skills.
• Ability to handle confidential and sensitive employee information appropriately.
• Ability to work independently and make sound HR recommendations to management.

Strongly Preferred

• 5+ years of progressive HR experience.
• HR Generalist, Senior HR Coordinator, HR Business Partner, or HR Manager experience.
• Experience supporting a high-volume hourly workforce.
• Healthcare, home care, staffing, hospitality, retail, manufacturing, or other labor-intensive industry experience.
• Experience with California workers’ compensation, unemployment, leaves of absence, and employee investigations.
• PHR, SHRM-CP, PHRca, or similar HR certification.
• Experience with HRIS, ATS, payroll, or workforce-management systems.

Who Will Succeed in This Position

We are looking for someone who has already handled difficult HR situations—not someone seeking their first opportunity to learn HR.

A successful candidate should be able to discuss specific examples of:

• Handling a difficult employee-relations issue.
• Conducting a workplace investigation.
• Coaching a manager through a performance problem.
• Preparing corrective-action documentation.
• Managing an employee termination.
• Resolving a California wage-and-hour or compliance concern.
• Recruiting successfully in a difficult labor market.
• Improving an HR process rather than simply administering it.

This is a hands-on position for an HR professional who enjoys building processes, solving employee issues, recruiting strong employees, and supporting a growing organization.