Operations & Customer Service Specialist — Remote
Sidekick
New York, NY
- Remote job
Sidekick is hiring a Customer Service & Operations Assistant to connect our supply chain, 3PL partners, and customers. You’ll spend roughly 60 - 70% of your time in operations (order flow, 3PL coordination, inventory, process improvement) and 30 - 40% in the customer service queue, surfacing patterns back into operational fixes. We’re not looking for someone to just keep the lights on; we want someone who sees friction in a process, rebuilds it, kills the root cause of repeating CS tickets, and #J-18808-Ljbffr Sidekick
Vacancy posted 2 days ago
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