Customer Support

Job Description

Customer Support Representative (Manufacturing)

? Pasadena, TX (Onsite for Training → Remote After Training)

? $24/hr | 4-Month Contract | Potential for Permanent Hire

? Monday-Friday | 8:00 AM-5:00 PM

Sterling Engineering is hiring a Customer Support Representative for a global manufacturing company in the flow control industry. This is a great opportunity for someone with customer service or sales support experience in a manufacturing environment who enjoys working with customers and cross-functional teams. Successful candidates will have the opportunity to transition to a remote role after training, with potential for permanent employment.

What You'll Do

• Serve as the primary point of contact for customers
• Prepare quotes, proposals, and support the full bid process
• Review customer specifications and contract requirements
• Partner with Engineering, Manufacturing, Quality, and Sales teams
• Track quotes, forecasts, and sales reports
• Maintain CRM and sales records
• Support forecasting, reporting, and continuous improvement initiatives
• Deliver excellent customer service while managing multiple priorities

What We're Looking For

• 0-2 years of customer service, sales support, or commercial experience in a manufacturing environment
• Experience preparing quotes, proposals, or supporting contracts
• Strong communication, organization, and problem-solving skills
• Proficiency with Microsoft Office
• Experience with ERP systems - Salesforce is a plus
• Bachelor's degree preferred
• Experience with pumps, rotating equipment, or industrial products is a plus

Why Join?

• $24/hour
• Opportunity to work remotely after training
• Potential for permanent hire based on performance
• Gain experience with a global manufacturing leader
• Collaborative team environment with career growth opportunities

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status in accordance with applicable laws.

Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.

As one of the most respected names in engineering staffing, Sterling has hundreds of opportunities with top employers. If you've got a friend or colleague seeking their next move in engineering, we could have their next opportunity. We offer a referral bonus for every referral that we place. Submit referral now.