Community Support Team (CST) Team Lead/Supervisor (3591)

Job Details Job Location: Raleigh, NC 27604 Position Type: Full Time Education Level: Master's Degree Travel Percentage: Client Transport About the Role We are seeking a full-time Community Support Team (CST) Professional Team Lead to join our team. In this role, you will provide essential expertise and consultation to promote a culture that respects and integrates each client’s preferences, values, and unique perspectives into their treatment plans. You will support clients in achieving symptom stability, improving their quality of life, and fostering independence within their communities. Therapeutic and Clinical Services Conduct comprehensive initial assessments and reassessments to evaluate client needs and strengths. Provide individual and family therapy using evidence-based practices to support the mental health and well-being of clients. Develop and implement person-centered plans to guide service delivery. Monitor and manage symptoms through psycho-education and therapeutic interventions. Facilitate client referrals to higher levels of care, such as ACT services, when appropriate. Case Management and Advocacy Assist clients in accessing and coordinating benefits, resources, and services in the community. Act as a liaison between clients, families, and community resources to ensure service continuity and effectiveness. Educate clients and families on available community resources, benefits and service options. Provide ongoing support for rehabilitative and independent living skills development. Community-Based Support Deliver services in off-site, community-based settings to foster client engagement and success. Respond to client crises promptly and effectively, providing support and guidance as needed. Documentation and Compliance Maintain accurate, timely, and compliant documentation, including service notes, treatment plans, and progress reports. Monitor and evaluate the quality of services provided to ensure compliance with agency standards and client needs. This description outlines the general scope and level of work for this role. It is not intended to include every duty or responsibility that may be required of employees in this position. Compensation Compensation is on a variable rate model designed to reward productivity while providing a consistent earning opportunity through established referral volume. Compensation: $57,807 – $77,904. Placement within the range is based on licensure level, education and experience. What You Can Expect Flexible scheduling options Supportive clinical and operational leadership Opportunities to build your preferred clinical focus areas Streamlined onboarding and credentialing support Responsibilities Provide individual, family, and/or group therapy sessions Maintain accurate and timely clinical documentation Collaborate with care teams as needed Maintain compliance with all clinical and regulatory standards Participate in supervision (if applicable based on licensure level) Qualifications Education: Master’s Degree in Counseling, Social Work, Psychology, or a related field. Licensure: Provisional or Full Mental Health License in NC (LCSW/A, LCMHC/A). Experience: Minimum of one year working with the population served. Strong organizational, communication, and problem‑solving skills. Benefits Consumer‑driven health plan coverage provided by Anthem Wellness: access to 24/7 licensed doctors, therapists, and psychiatrists through the Sydney app Health Savings Account (HSA) or Flexible Spending Account (FSA) Two dental plan options available through Delta Dental Affordable vision plan available through EyeMed Optional Dependent Care Flexible Spending Account for childcare Generous paid time off 401(k) or Roth IRA Retirement Programs administered by Empower Financial planning and education services at no cost Voluntary supplemental benefits (Accident, Critical Illness, Short‑Term Disability) Educational Assistance based on position, date of hire and years of service Licensure Residency Program for Full‑time Clinical Staff Advancement and Career Development Opportunities Legal Notice We are an equal opportunity employer. Employment is at-will and contingent upon successful completion of background checks and credential verification. We participate in E‑Verify to confirm employment eligibility in the United States. Reasonable accommodations are available upon request in accordance with the Americans with Disabilities Act (ADA). Must be authorized to work in the United States. Compensation varies based on licensure, experience, and caseload. ncgCARE and all partner affiliates maintain a drug‑free workplace. #J-18808-Ljbffr